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Toyota of Richardson
Richardson, TX
2,562 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,562 reviews
October 06, 2016
good pricing They have competitive pricing but their customer service isn't the best.. cheaper price for newer models.. just be patient for the price of getting a They have competitive pricing but their customer service isn't the best.. cheaper price for newer models.. just be patient for the price of getting a cheaper car More
by carbuyer1234
Employees Worked With
Joe Ero, Adam Flores
October 01, 2016
No hassle. Great service My sales rep, Randy Penn, provided excellent service to ensure we found the vehicle we wanted with the features we wanted. There was no pressure to pu My sales rep, Randy Penn, provided excellent service to ensure we found the vehicle we wanted with the features we wanted. There was no pressure to put us in a vehicle they were trying to move off the lot and none of the back and forth negotiating with the sales manager. More
by My5thToyota
Employees Worked With
Randy Penn
September 30, 2016
Best Toyota dealership in Dallas. Truly exceptional service. Babs and Lonnie gave me a truly exceptional service. Dexter Tchen desk manager gave me a great deal. Ask for them when you buy a car. Babs and Lonnie gave me a truly exceptional service. Dexter Tchen desk manager gave me a great deal. Ask for them when you buy a car. More
by Thanvu123
September 29, 2016
great service every time I came in for my regular service and because my tire warning light was on, they took care of everything on the spot and explained that the weather cha I came in for my regular service and because my tire warning light was on, they took care of everything on the spot and explained that the weather change had affected the pressure in my tires. great service More
by scion lover
Employees Worked With
James Holloman
September 28, 2016
EXCELLENT TOYOTA DEALERSHIP First class service if you are looking into buying a new vehicle. Look for Babafemi Osibamowo in the new car sales. They are very accommodating and do First class service if you are looking into buying a new vehicle. Look for Babafemi Osibamowo in the new car sales. They are very accommodating and do not play the dirty sales tactics like most car dealers, where the junior sales person will have to go back and forth with the top guy who usually sits at an elevated counter to negotiate the price. At this dealership, if you think this is the price and budget you are comfortable with, the Sales Manager, Steven Malcolm will basically come by and let you know if the price is acceptable. If so and you agree, you close the deal on the spot. We have been to three car dealerships in the vicinity of Dallas and Toyota of Richardson is the BEST! More
by Claudia L
Employees Worked With
Steven Malcolm, Babafemi Osibamowo
September 26, 2016
AAAAAAAWWWWWWEEEEEESOOOOOME!!!! If u come here, LOOK FOR TRACY BROWN!!!! The rest of em are lookin round, twiddling there fingers, and playing games on there phones.....Tracy takes c If u come here, LOOK FOR TRACY BROWN!!!! The rest of em are lookin round, twiddling there fingers, and playing games on there phones.....Tracy takes care of u quick fast and in a hurry and leave totally satisfied and feel good about yourself and your purchase... More
by DatGURU
Employees Worked With
Tracy Brown
September 25, 2016
Great Toyota Dealership First class service, very accommodating and excellent follow-up. Overall a very pleasant buying experience. Highly recommended for new car purchase First class service, very accommodating and excellent follow-up. Overall a very pleasant buying experience. Highly recommended for new car purchase. Staff is polite, courteous and will work with you to get the vehicle and options selected. More
by Slim
Employees Worked With
Miguel Alvarez, Babafemi Osibamowo
September 25, 2016
Easy, stress-free buying experience I've purcahsed 4 Toyotas for our company in the last 4 years, each from a different DFW area Toyota dealership. This was my first experience with Toy I've purcahsed 4 Toyotas for our company in the last 4 years, each from a different DFW area Toyota dealership. This was my first experience with Toyota of Richardson, but will not be my last. Also my first CPO purchase and I would recommend Robert to anyone looking for a used vehicle. I wasn't "oversold" on anything or ever felt pressured into buying. They worked around my needs/wants, including financial situation, and delivered. I dislike buying cars, which is why I will only go to Toyota of Richardson in the future. More
by Info@hallidayroofingllc.com
Employees Worked With
September 20, 2016
Great dealership! Sales agents Gary and Jeff were great to work with as well as everyone I incouter there, great truck buying experience b/c of those 2!!! Sales agents Gary and Jeff were great to work with as well as everyone I incouter there, great truck buying experience b/c of those 2!!! More
by Lanceboogers
Employees Worked With
Gary Lowe, Miguel Alvarez, Jeff Grettner, David Delozier
September 18, 2016
Best car experience ever!! 9/17/2016 I just bought a rav4 today at toyota of richarson and really had an amazing experience there! Our sales guy Syed and finance guy Chase could not have I just bought a rav4 today at toyota of richarson and really had an amazing experience there! Our sales guy Syed and finance guy Chase could not have been better! Both amazing at their jobs and pleasing the customer. They did everything they could to make sure they made us happy and did. I left with my new rav4! My husband is very impatient when it comes to shopping for a new car and has a bit of a chip on his shoulder but our sales guy was amazing and patient and worked the numbers that we were happy with. More
by Brandy3411
