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Toyota of Richardson

Richardson, TX

4.8
2,562 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,562 reviews

February 18, 2016

Derek Wallets has done it again! This is our 6th car we have purchased from Derek and he continues to amaze us with his ability to provide superior service! He never tries to pressur More

by Doug Barrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Wallets
Mar 28, 2016 -

Toyota of Richardson responded

Greetings, Doug! Here at Toyota of Richardson, we always want to do everything in our power to ensure that our customers are completely satisfied with their experiences here at Toyota of Richardson, all while building a relationship with them. It sounds like Derek has went above and beyond to ensure that you are completely satisfied with all of your purchased, and we are thrilled at the level of customer service he gave you. Thank you so much for choosing Toyota of Richardson! We look forward to working with you again in the future.

February 17, 2016

Amazing service I bought my car from Derrick Wallets, and he was so helpful through every bit of the process. I can't thank you guys enough! My wife and I will be cus More

by Musicman34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick wallets
Mar 28, 2016 -

Toyota of Richardson responded

Hello! It’s great to hear about your experience working with Derek. We can’t wait to see you back here – thanks for choosing Toyota of Richardson!

January 21, 2016

Stay away from this dealership I brought used car from here, used car sales people are worst here and do not trust them. After negotiating the price, they made us to wait for hour o More

by Deal9999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gomez
Jan 27, 2016 -

Toyota of Richardson responded

I have attempted to try to locate you in our data base so that I can reach out to you and discuss your concerns personally; however I am not able to locate your information. I would like to talk about your experience so that I can address it with my staff. Customer Service is my top priority, and although we are not perfect, we certainly want to try to create a positive experience for every customer that visits our store. Please call me, Cesar Sotelo, General Sales Manager, at 972-792-4891

December 22, 2015

Stay away. From Toyota of richardson I would never ever do business with. Toyota of Richardson. They are a joke for. Toyota Dealership. If you are in the market to buy new or even More

by 2872954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I am bad with names
December 21, 2015

Good dealer I purchase my car on 12/12/2015 and i had a good experience in buying this car. Offcourse there were negotiation from the dealer and finally it all we More

by Bala17121986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tunnell , Randy Boston
Jan 01, 2016 -

Toyota of Richardson responded

Thank you for your positive feedback! At Toyota of Richardson we strive to provide all of our customers with great service, so we are happy to hear that is what you received from Aaron and Randy. We truly appreciate your business. Enjoy your new car!

December 14, 2015

Excellent service at Toyota of Richardson I just purchased a new highlander at Toyota of Richardson . I had the best buying experience in there , Travis Uriegas and Martin Walsh were very exce More

by toto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Abu-Sherbi
Dec 23, 2015 -

Toyota of Richardson responded

Hello, and thank you for your feedback! It's so great to hear that you had a great experience working with our team to buy your new Highlander! We appreciate your business - thanks for choosing Toyota of Richardson!

December 13, 2015

Great customer service! Aaron Tunnell is a man of integrity and honor. He went above and beyond to get me into the car of my dreams. I was treated with respect at all times More

by JMF27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Tunnell. Keith Huston, Danny Tabora
Dec 23, 2015 -

Toyota of Richardson responded

Hi Arron, and thank you for your feedback. It's great to hear that Aaron made your time with us great and you are completely satisfied with your experience here with us. Thank you for shopping with us!

November 16, 2015

Out standing experience Went to by a car on Saturday @ 6:30 pm in less than an hour Travis was very under standing to my need in less than an hour we seal the deal and finish More

by Guirguis1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis u
Nov 19, 2015 -

Toyota of Richardson responded

Greetings, and thank you so much for your feedback! We're so happy to hear that Travis made your time here with us at Toyota of Richardson well-spent. We know how valuable our customers' time is and we always try and get them back on the road as soon as possible. Thank you so much for shopping with us here at Toyota of Richardson! We appreciate your business!

November 07, 2015

Bought back my RAV4 and provided exceptional service!!! I bought a 2014 Toyota RAV4 from Toyota of Richardson in November, 2014 and received wonderful service from our sales consultant as well as the sales More

by MKamal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Grimshaw
November 02, 2015

Months of excuses, excuses and finger pointing!!!! Stay away from these guys!!! Their service organization really sucks. Now I am also starting to question their honesty. I have been working with the More

by Joeski
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Derick Ezell
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