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Toyota of Richardson
Richardson, TX
2,562 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,562 reviews
June 21, 2015
Awesome Service today As we pulled up to door and got out of the car, Rahman, my salesman greeted me on his way out the door and helped till the end..He was so kind and pat As we pulled up to door and got out of the car, Rahman, my salesman greeted me on his way out the door and helped till the end..He was so kind and patient, I had no idea that I would leave today with a new 2015 Camry. Just Beautiful.. I am so excited. He really worked hard to get me what I wanted. Then I met Eduardo and Mo, and they gave excellent service also.. Thanks Mo for going the extra step for me with the additions that would have cost me alot more.. Such professionalism today. A Big Thanks to Toyota of Richardson for the Awesome Service Throughout.......... More
by car salesman
Employees Worked With
Rahman and Eduardo.., Mo Abu-Sherbi
May 20, 2015
Excellent experience with Toyota of Richardson Quick review on my experience with Car purchase at Toyota of Richardson.. met these two Super Sales Managers "Tracy Brown" and "Eduardo" (pl excuse sp Quick review on my experience with Car purchase at Toyota of Richardson.. met these two Super Sales Managers "Tracy Brown" and "Eduardo" (pl excuse spell error). They discussed with me all the prospects and made sure I get the right deal. Best part was the customer experience, totally hassle free and quick. I was given all support and made sure when I come back the next day, I drive away in the car which I bought. My suggestion, if you are planning to buy a car, TOR is the place and Tracy/Eduardo are the guys to look forward to. Thanks! More
by Rahul Singh
Employees Worked With
Eduardo, Tracy Brown
May 11, 2015
Great experience with our salesman! My husband and I purchased a used minivan recently at Toyota of Richardson. We lucked out that Michael Beeman just happened to take our appointment. M My husband and I purchased a used minivan recently at Toyota of Richardson. We lucked out that Michael Beeman just happened to take our appointment. Mr. Beeman was the best car salesman we've ever had the pleasure of working with. He listened to our needs, and didn't try to manipulate or push us into a car that didn't fit simply because it would've made a bigger profit. He was courteous, friendly, and very determined to help us find the right car- but without being pushy or pressuring us. We would definitely refer our friends and family to Michael and we would go back and request him also when the time comes. He truly advocated for us and made sure we were aware of everything that was going on, so that when we reached the finance department there were no surprises. My husband and I left feeling as if we had done business with an old friend rather than a complete stranger. More
by Brianne C
Employees Worked With
Michael Beeman
May 11, 2015
"Willing to work with you" We had a very pleasant experience working with Jim and everyone at Toyota of Richardson. They worked with us and our budget making the purchase of our We had a very pleasant experience working with Jim and everyone at Toyota of Richardson. They worked with us and our budget making the purchase of our pre-owned Toyota RAV4 a stress free process. More
by Shill
Employees Worked With
James Griffin, Jordan Allen
May 09, 2015
Internet sales I had a great experience purchasing my pre-owned Toyota Sienna, had done a lot of research on line and Anthony was able to answer all my questions. He I had a great experience purchasing my pre-owned Toyota Sienna, had done a lot of research on line and Anthony was able to answer all my questions. He worked with me on what I was looking for and what my budget was. Over all it was a very pleasant experience. More
by embadillo
Employees Worked With
Anthony Sabu
May 06, 2015
Do your homework and then visit Toyota of Richardson I had a fine experience purchasing a pre-owned Scion from Toyota of Richardson. After exchanging a couple e-mails with Cesar Sotelo, he connected m I had a fine experience purchasing a pre-owned Scion from Toyota of Richardson. After exchanging a couple e-mails with Cesar Sotelo, he connected me with Miguel Alvarez who did an awesome job on minimizing the pain of the buying process. Granted, I had done my homework with Consumer Reports, Edmunds, TRUECar, etc. so I came in prepared as we had already identified the vehicle we were interested in, pre-approved financing from USAA, our personal budget, insurance premiums, etc. But Miguel was very sensitive to our wants and needs. Even the obligatory visit to the Finance guy, Danny Tabora, went very smoothly as Danny was also friendly and personable, as well as sensitive to our time constraints. I hope that Yelp readers take the negative reviews of Toyota of Richardson with a grain (pound?) of salt, as I would highly recommend 1) doing your homework, and 2) and visiting Toyota of Richardson for your next car purchase. I hope to spend 4X more with them on a new vehicle in the very near future. More
by ssalava
Employees Worked With
Miguel Alvarez, Cesar Sotelo, Danny Tabora, Mo Abu-Sherbi
April 29, 2015
Go to Another Dealership Well this is a follow up to a prior negative post I made on here re: the awful misuse of my credit information by Toyota of Richardson when financing Well this is a follow up to a prior negative post I made on here re: the awful misuse of my credit information by Toyota of Richardson when financing a vehicle there. After this episode, I then discovered that the finance dept. had sold me a warranty for paint protection on my vehicle, that according to the administrator for the warranty my vehicle is NOT even eligible for! This is fraudulently selling products to people! I went back and let both the dealership customer care representation and the finance director know what I had learned, and was promised they would refund the extra $ 1,200 that they placed on my finance contract(thus lengthening my payments by an extra 6 mths.) It has now been 3 weeks and repeated phone calls and I still have no reimbursement check from Toyota of Richardson. To say I have a bad taste in my mouth about this dealership is an understatement. I would not recommend them; evidently they do not respect people's credit and will falsely add charges to your finance transactions with them. More
by djvaughn01
Employees Worked With
Alex in Finance, Kim Knootbaar
April 07, 2015
Car buying experience I was shopping for a used car and visited Toyota of Richardson, where I've been taking my Camry for service for a few years. I've always been happy wi I was shopping for a used car and visited Toyota of Richardson, where I've been taking my Camry for service for a few years. I've always been happy with the service, so assumed the sales experience would equal or surpass the service. How wrong I was! A gentleman friend was with me and we walked around on the lot for quite awhile before a salesman finally came out. My friend and I were several cars away from each other and while the salesman gave me a wave, he walked straight to my gentleman friend and asked if he needed help. I told the salesman (who said he was the sales manager) I was the one looking for as car and rather than show me the cars on the lot, he had me go inside the dealership with him to answer "some questions". After answering his questions, he said he needed to talk to his manager. Hmmm! I thought he was the manager. When he walked away, I left. I wasn't interested in being lied to or played games with. I ended up buying a car at Toyota of Plano, and even though I've been having a good service experience at the Richardson location, I probably won't go back there for service either. More
by janet74
Employees Worked With
Avery Bush
April 01, 2015
Service Department is the best! We night drop my Toyota Camry & this always works like a charm. We get a call the following day from our very friendly and knowledgeable service advis We night drop my Toyota Camry & this always works like a charm. We get a call the following day from our very friendly and knowledgeable service advisor Lee. He is informative on what service needs to be performed and then the my car is ready for pick up that afternoon. It is so efficient and almost too easy. Ever staff member we encounter is so friendly and helpful. On another note the cost of ownership of my 2014 Camry has been next to nothing. In the year and a half I believe it has totaled around $50 to be exact and we bought the car at 0% interest! I love this dealership and my Toyota Camry and I recommend anyone in the market for a new or used car to visit Toyota of Richardson and you will not be disappointed. I could not be happier with the service and customer care they provide. I continue to be impressed with the hassle free and low cost of owning my Toyota Camry and could not imagine going anywhere else. More
by Tleilani
March 27, 2015
good employees He's a good employees and he can handle customer very well so that's why I give him 5 star also he under stand what's customers felling antonyo sabu h He's a good employees and he can handle customer very well so that's why I give him 5 star also he under stand what's customers felling antonyo sabu helping me very well More
by mikiyas
Employees Worked With
antonyo sabu
