Toyota of Richardson

Great overall experience; Be careful in financing I was in the market to purchase a used vehicle after my last one was totaled (sandwiched in a multi-car accident). I did lots of research and contacte I was in the market to purchase a used vehicle after my last one was totaled (sandwiched in a multi-car accident). I did lots of research and contacted many dealerships with email contact initially. Derrell Pinnock responded to my request about one of their vehicles and after a few emails back and forth, I decided to setup an appointment to look at the car. The car itself was great and everything they advertised it to be. It was Toyota Certified Used Vehicle and the engine bay literally looked like that of a new car. The previous owner clearly took great care of the car, and ToR put in the effort to present it as such. If buying used, be sure to check and see how many keys come with the car. I didn't realize until after the sale that my car only came with 1 key. Those suckers cost around $500 retail but they were at least able to offer me a discount. I don't see why they couldn't throw one in though, considering I just spent $18k. That's the only thing that kept this from a 5 star experience. I did also feel the financing department was pretty high pressure in trying to get me buy the extended warranty. They were very tricky with their wording and tried to make it seem worthwhile by giving me a ridiculous interest rate "unless I bought the warranty". I think they initially offered me a 9% rate even though my credit score is 780+. Don't forget that interest rates are negotiable, especially if you have great credit. You can always get a car loan through your bank as well. I was still satisfied with the experience overall, mostly because Derrell took great care of me. More

Very friendly peoples from this dealership and excellent service too. Got the great deal of the car and i am very satisfied. Keep it up and many thanks again! service too. Got the great deal of the car and i am very satisfied. Keep it up and many thanks again! More

Nice place I went in just two research two vehicles. They were so patient and took time driving and comparing both . I ended up buying a new Rav4 that day. I went in just two research two vehicles. They were so patient and took time driving and comparing both . I ended up buying a new Rav4 that day. More

Toyota of Richardson is by far the best dealership This is my second car purchase from them because their sales and management team are honest, efficient, and friendly. Preston in sales was personable This is my second car purchase from them because their sales and management team are honest, efficient, and friendly. Preston in sales was personable and made sure to get the car I wanted with the exact features requested. Jeff, the Finance Manager, looked over prices from other dealerships and immediately found the sneaky added charges and extended payments. Save yourself a few hours, go to Toyota of Richardson, buy the car, and go home- anywhere else is a waste of your time and money. More

best preowned experience Gary is an absolute funny, helpful, and great sales person. He showed me the price difference on the new and used Camry. Right away I was pretty much Gary is an absolute funny, helpful, and great sales person. He showed me the price difference on the new and used Camry. Right away I was pretty much sold on the used Camry SE over the New Camry LE. IT WAS SO MUCH BETTER AND RIGHT AT MY PRICE RANGE. The new was over my budget. Josh was very professional and gave me an amazing deal. He and Gary worked well as a team. Not only that, but my experience with finance went easy. Since I like to take good car of my things, I was offered some good plans to help maintain my vehicle in good shape, not that it wasn't already. Toyota of Richardson, you guys are amazing! I saved MONEY, who wouldn't want that? More

Great! David was extremely helpful. He found the car that I wanted. I will be shopping here again when I planned to get a sienna in 8 months. He has been ve David was extremely helpful. He found the car that I wanted. I will be shopping here again when I planned to get a sienna in 8 months. He has been very patient since day 1 and I am very glad I came to Toyota of Richardson after having a bad experience at another dealership. More

Very pleased Looking for a vehicle, I couldn't have had a better experience. Toyota of Richardson helped me find the right vehicle for my needs. Also the selectio Looking for a vehicle, I couldn't have had a better experience. Toyota of Richardson helped me find the right vehicle for my needs. Also the selection was pretty good and they didn't try to "upsell me" and put me in a car that had options I didn't need. More

WORST EXPERIENCE EVER IN MY LIFE. SELFISH EMPLOYEES Both employees just screwed me on the Price. They sold me Toyota Camry for $13,988 which was listed on same dealership(Toyota of richardson) for $11,9 Both employees just screwed me on the Price. They sold me Toyota Camry for $13,988 which was listed on same dealership(Toyota of richardson) for $11,988 and different e-Price. I walked into dealership after doing my homework on PRIUS and they never showed me the Prius but sold me Camry, I thought camry is much reliable over the other. They didn't let me think over, after I came to home and tried to compare the price and when I looked up their website, I got shock of my life, that I bought the same car for $2000 extra. They only focused on getting my trade-in value for my LEXUS lower but didn't go down on the price for CAMRY. They knew in their heart that they were selling me for more than what they listed but didn't considered anything. People working their doesn't have any ETHICS, THIS IS THE WORST EXPERIENCE EVER IN MY LIFE. Never trust these people in TOYOTA OF RICHARDSON. More

Exactly the right place! Waleed was so informative and patient with my family. I was thrilled at the fact that Jeff even came over to talk numbers with us and made it right. Waleed was so informative and patient with my family. I was thrilled at the fact that Jeff even came over to talk numbers with us and made it right. We were very pleased with the price and our Tacoma was perfect. Thanks to Toyota of Richardson, we will be back for my dsughter's new car. More

Best experience If you want a car I recommend you go to Sam Mau. He treats everyone like family and doesn't pressure them into a car. He finds out what you want and g If you want a car I recommend you go to Sam Mau. He treats everyone like family and doesn't pressure them into a car. He finds out what you want and goes to bat for you. He got me and my fiancé both cars within a weeks span. The guys customer service deserves it's own name. Lol he truly is the best salesman I have dealt with. Thanks again Sam. Loving the Camry More