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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,593 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,593 reviews

May 28, 2025

Had to bring my car back due to a noise. They were true to their word in helping me out with a brand new replacement part much sooner than anticipated. The service tech and Service Manager m More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey and Johnny, Service Dept
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Jun 05, 2025 -

Toyota of Richardson responded

Thank you, Jane, for your wonderful review! We are delighted to hear that our team was able to assist you promptly and provide a new replacement part. It’s our goal to ensure that every customer feels valued, and we appreciate your recognition of our service tech and Service Manager. We look forward to serving you again!

May 27, 2025

Glad you open at 7a, overnight drop box option. Thankful you provide a shuttle ride. More

by Simply Cam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're glad our 7 AM opening, overnight drop box, and shuttle service are convenient for you. We appreciate your support!

May 27, 2025

Great and informative service rep. Answered all my questions and clearly presented options to me. More

by bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
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May 28, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're glad our service rep was informative and answered all your questions clearly. We appreciate your support!

May 26, 2025

Very helpful dealership for car purchase. Excellent car maintenance service. Reasonable prices and professional in dealing with customers. Thanks More

by khukho52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025 -

Toyota of Richardson responded

Thank you for your kind words and for taking the time to share your positive experience with us. We are thrilled to hear that you found our dealership helpful and our maintenance service to be excellent. Our team is dedicated to providing professional and reasonable service to all our customers, and your feedback reinforces our commitment. We look forward to serving you again!

May 25, 2025

The Richardson store truly displayed excellence in providing excellent customer service. Congratulations to Dalton L. For being such an awesome service advisor. More

by Jple19101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Lee
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May 28, 2025 -

Toyota of Richardson responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience. Providing excellent customer service is our top priority, and it's fantastic to know that Dalton made such a positive impact during your visit. We appreciate your recognition of his efforts and will be sure to pass along your kind words. Thank you again for your support!

May 24, 2025

Marco Villa is his name; he took great care of me. He was very kind, I really liked his sense of humor. More

by write2educate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Villa was excellent
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May 28, 2025 -

Toyota of Richardson responded

Thank you for sharing your positive experience with Marco Villa. We are delighted to hear that he provided you with exceptional care and that his kindness and sense of humor made a lasting impression. Our team strives to create a welcoming atmosphere, and it's wonderful to know that Marco contributed to that for you. We appreciate your support!

May 24, 2025

I went to the dealership today, Saturday at 12 noon, the gentleman, I think his last name was Garcia; I don’t have his car in front of me right now, took great care of me. He provided such excellent custom More

by write2educate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Villa
Report | Print
May 28, 2025 -

Toyota of Richardson responded

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that our team member provided you with excellent customer service. It’s our goal to ensure that every visit is a great one, and we’re glad to know that you felt well taken care of. We look forward to welcoming you back for your future needs!

May 23, 2025

Lee Schuster is a very good service advisor. I know when I leave, all necessary work has been performed! More

by Kd2501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with Lee Schuster as your service advisor. It’s our priority to ensure that all necessary work is completed to your satisfaction. We appreciate your support and look forward to serving you again!

May 22, 2025

The guy that lead me inside the building was professional and I waited less then an hour !! More

by Martilea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2025 -

Toyota of Richardson responded

Thank you, Martilea, for your wonderful feedback! We are thrilled to hear that you had a positive experience with our staff and that your wait time was minimal. Our team strives to provide professional and efficient service, and it’s great to know we met your expectations. We look forward to serving you again!

May 19, 2025

I always receive excellent customer service from Toyota of Richardson. They truly cater to their customers in every way! I have never been disappointed and always recommend them to friends and family More

by Jangirardeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Anthony Bacon
Report | Print
May 21, 2025 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We are thrilled to hear that you consistently receive excellent customer service during your visits. Our team is dedicated to catering to our customers' needs, and it's rewarding to know that we have met your expectations. Your recommendations to friends and family mean a lot to us, and we look forward to continuing to provide you with exceptional service in the future.

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