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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,794 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 1,643 service reviews

January 11, 2026

I am very pleased with the service that I received from Lee Schuster. I always feel very taken care of. More

by Jewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 10, 2026

Curious well-manned men met me on entrance. Lee has been my service person for 21 years, always honest and professional. More

by colonialohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 10, 2026

Everyone at Toyota Richardson was incredibly friendly and helpful (especially Casey) I never once felt pressured to add on services I didn’t need, which I really appreciated. The shuttle service was a huge b More

by amesberry85
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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January 09, 2026

Great service and courteous staff! Very clean facility! Professional staff and timely service during a busy day! More

by vickie_westbrook
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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January 08, 2026

Very clean facility! Very professional staff! Very quiet and comfortable. I whole prefer more healthy snacks. More

by vickie_westbrook
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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Jan 08, 2026 -

Toyota of Richardson responded

We are excited to hear about your wonderful experience! Your feedback about our clean facility and professional staff means so much to our team. We're pleased that you found our environment quiet and comfortable during your visit. We truly appreciate your suggestion regarding healthier snack options - feedback like yours helps us continue improving our services for valued customers like yourself.

January 07, 2026

Very courteous and professional service staff! Great customer service! I will definitely take my vehicles back for service! More

by vickie_westbrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 07, 2026 -

Toyota of Richardson responded

Thank you for your wonderful feedback about our service team! We're thrilled you experienced great customer service and truly appreciate your trust in Toyota of Richardson. We look forward to serving you again!

January 07, 2026

I had a great experience with the service department at this Toyota dealership. The staff was professional, respectful, and very helpful. They explained everything clearly, finished the service on time, an More

by Amal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2026 -

Toyota of Richardson responded

Thank you for sharing your wonderful experience with our service team. We're delighted to hear that our staff provided you with the professional and respectful care you deserved. It's particularly meaningful to know that we communicated clearly throughout your visit and completed everything as promised. Your recognition of our team's honesty and dedication to customer care truly brightens our day. We're grateful for your trust and appreciate you recommending our services to others who need dependable care for their vehicles.

January 04, 2026

On New Year's Eve around 6pm, I was immediately met in the service area by Justin. I explained I was there to have my tire pressure adjusted (weather related). He was super friendly and professional, and More

by lwaldrum28159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
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Jan 06, 2026 -

Toyota of Richardson responded

We are thrilled to hear about your wonderful experience! It's fantastic that our team member provided such friendly and professional service when you needed your tire pressure adjusted. We're delighted that you felt treated exceptionally well during your visit. Your recommendation means so much to us, and we truly appreciate you taking the time to share your positive experience!

January 04, 2026

The employees are very friendly, answer my questions very informative regarding what service needs to be done to keep my car in top shape. More

by Carollread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jan 06, 2026 -

Toyota of Richardson responded

We are utterly delighted to hear about your positive experience with our team. Your feedback about our staff being welcoming and providing detailed information about vehicle maintenance is truly appreciated. We understand how important it is to have knowledgeable team members who can clearly explain what your car needs to stay running at its best. Thank you for taking the time to share your experience.

January 01, 2026

Toyota of Richardson has great mechanics and service advisors. I would recommend them to anyone. Thank you. More

by steviegmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 05, 2026 -

Toyota of Richardson responded

We are pleased to hear about your positive experience with our team. Your recommendation means so much to us, and we truly appreciate you taking the time to share your thoughts about our mechanics and service advisors. It's wonderful to know that you received the quality care and expertise you deserve. We look forward to continuing to serve you and providing the same excellent service in the future.

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