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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,970 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 1,801 service reviews

November 13, 2026

Use them for all my servixe needs, never been disappointed. Thank you Toyota of Richardson More

by cheriwarford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BETH ANN
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Nov 13, 2026 -

Toyota of Richardson responded

We greatly appreciate your continued trust for your service needs. It means a lot to know you have consistently been satisfied with your visits. Thank you for taking the time to share your experience.

November 12, 2026

I have always left the dealership very pleased and my car taken care of perfectly More

by Rosemary Mummert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
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Nov 13, 2026 -

Toyota of Richardson responded

We are pleased to hear that you consistently leave feeling satisfied and that your vehicle receives the care you expect. Thank you for sharing your continued trust with us.

November 12, 2026

Beth Anne made the whole experience super easy. She was great and very helpful. I had to drop of my 2027 Land Cruiser for a faulty battery, she assured me it would be fixed that same day and it was More

by J.tannerellison13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berth Anne Rose
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Nov 12, 2026 -

Toyota of Richardson responded

We are pleased to hear that Beth Anne made your service visit easy and reassuring. It is great to know she kept you informed, responded quickly to your questions, and helped ensure your Land Cruiser was ready the same day. Thank you for sharing your experience and recognizing her caring, helpful service.

November 11, 2026

I’ve been going to Toyota all of Richardson for 26 years. They always take care of the customer and make sure the customers needs are met. More

by RussH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Nickel, Justin, Oliver, Benito
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Nov 11, 2026 -

Toyota of Richardson responded

Thanks for your loyalty over the past 26 years. We are grateful for your continued trust and for recognizing our team’s commitment to taking care of our customers. It means a great deal to know we have consistently met your needs.

November 08, 2026

Another great service experience at Toyota of Richardson. Had a weird whistle noise from my window that I could not figure out. They diagnosed the problem quickly, made repairs and got me back on the road. I More

by PL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Nickel
Print
Nov 09, 2026 -

Toyota of Richardson responded

We are thrilled to hear that our team quickly identified the window noise and completed the repair so you could get back on the road. Thank you for sharing your continued positive service experience. We look forward to seeing you again.

November 05, 2026

Maintenance service was good, got a discount by asking the manager. Overall smooth experience, would return. More

by jesse75063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 06, 2026 -

Toyota of Richardson responded

Thank you for your wonderful feedback. We’re glad to hear your maintenance visit was smooth and that our team was able to help with a discount. We appreciate your trust and look forward to welcoming you back.

November 05, 2026

Appreciate the work & service provided at Toyota in Richardson. I am always satisfied with the attention & professionalism of the team. My auto receives excellent care & attention.. It’s also a More

by Dweyandts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Najera
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Nov 05, 2026 -

Toyota of Richardson responded

Thank you for your wonderful feedback. We are happy to hear that you continue to feel well cared for by our team and appreciate the professional service. It is great to know your vehicle receives the attention it deserves and that you enjoy a comfortable, quiet waiting area during your visits.

November 03, 2026

Excellent service advised thank you very much employee are very helpful $ co-operative understand my request More

by bhoopendradesai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2026 -

Toyota of Richardson responded

Thank you for your wonderful feedback. We are pleased to hear that our team provided excellent service, listened to your requests, and was helpful and cooperative throughout your visit. We appreciate you choosing us and sharing your experience.

November 03, 2026

Appreciate the service advisor, the management team, and the knowledge and input of the Toyota techs. More

by dan2141
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 03, 2026 -

Toyota of Richardson responded

Thank you for your review. We appreciate your recognition of our service advisor, management team, and technicians. It means a lot to know their knowledge and input helped make your visit a positive one.

November 01, 2026

Comfortable environment and timely job done. My car was washed at the end of the service More

by nkwous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Nov 03, 2026 -

Toyota of Richardson responded

Your positive feedback means a great deal to us. We are glad you enjoyed a comfortable environment, timely service, and the added touch of having your vehicle washed. Thank you for sharing your experience.

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