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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,961 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 1,791 service reviews

October 30, 2026

In TOR service department Lee Schuster dis a great job of diagnosing my RAV4 problem, and getting it fixed. Lee deals with me very professionally. Lee is the best! More

by jdukester7170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 30, 2026

Absolutely! Everyone was amazing! Brandon's communication was top notch. The way Justin, Brandon, the shop foreman...literally every single person with whom we c More

by sethica1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin, Brandon, Avery
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October 29, 2026

Seriously outstanding Service… Best dealership I’ve been to in long time. I highly recommend them. More

by Ebarr101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avery
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Oct 30, 2026 -

Toyota of Richardson responded

We are privileged to hear such kind words about your experience with us! It means a lot to know that our team delivered service that stood out and left a lasting impression. Thank you for the recommendation. We look forward to welcoming you back anytime you need us.

October 27, 2026

Really impressive workmanship. They really show interest in taking care of their customers, I will be using them for all of my services. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cean Johnson
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Oct 28, 2026 -

Toyota of Richardson responded

We are delighted to hear about your experience, Jan! It means a lot to know that our team's work and commitment to customer care made a strong impression. We look forward to being your go-to service destination for many years to come.

October 25, 2026

Fast service. Polite people. Professional people. Mr. Jim was very kind helping me with the service. More

by normalexb0616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Jim and Miss Adeline were very kind with them service.
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Oct 28, 2026 -

Toyota of Richardson responded

Thank you for sharing your experience with us! It's great to hear that your service was quick and that our team made a positive impression. We take pride in treating every customer with care and professionalism, and we're glad that came through during your visit. We look forward to seeing you again!

October 20, 2026

Casey and Bhath the vote took very good care of my car and me. They inform me what’s going on by texting.They finish the job according to the time they told me. Thank you. More

by sidhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 21, 2026 -

Toyota of Richardson responded

Thank you for your wonderful feedback! It is great to hear that your service experience went so smoothly, from the clear communication along the way to the job being completed right on time. We are glad you felt well taken care of, and we look forward to seeing you again.

October 19, 2026

Patrick and the Tire Team were awesome today. A superb experience. There tire deal was excellent. More

by Cmorlando2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kelly
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Oct 21, 2026 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We are glad to hear that Patrick and the Tire Team made your visit such a great one. It is always good to know when our team delivers the kind of experience our customers deserve. We hope to see you again soon!

October 19, 2026

Vlad and the Richardson team were awesome! Got an oil change and four new tires! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vlad
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Oct 21, 2026 -

Toyota of Richardson responded

Thank you for your review, Chris! We are happy to hear that Vlad and the rest of the Richardson team took great care of you during your visit. Getting an oil change and four new tires is a great way to keep your vehicle running smoothly, and we are glad the experience was a positive one. We look forward to seeing you again next time!

October 17, 2026

It is difficult to have unexpected expenses like the one I just had. But Lee made the process much easier, he is trustworthy and knowledgeable! More

by Jewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 19, 2026 -

Toyota of Richardson responded

We sincerely value you taking the time to share your experience. Unexpected expenses can be stressful, and we're glad Lee was able to make the process feel more manageable for you. It's great to hear that his knowledge and trustworthiness made a real difference. We will be sure to pass along your kind words to him!

October 14, 2026

Solid service. Good communication. Outstanding! Very clean shop. Everyone I met was very friendly and professional More

by Mark Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Rose
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Oct 15, 2026 -

Toyota of Richardson responded

Thank you immensely for sharing your experience, Mark. It's great to hear that our team made a positive impression with clear communication, a clean environment, and a friendly, professional attitude. We take pride in making every visit a good one, and feedback like yours means a lot to us. We look forward to seeing you again!

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