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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,801 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 1,650 service reviews

January 18, 2026

Mark did a great job being transparent and clear. The service was fast and I was happy with the experience. I will be back. More

by matthewberryrests
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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January 17, 2026

Service is first class. Everyone is cheerful and professional, willing to answer questions, and makes sure you are comfortable while you wait. More

by johnjames2641
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Lee Dalton
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January 16, 2026

I get my vehicle serviced here anytime it needs. It’s always quick and easy. More

by dvnhrnndz1991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 15, 2026

Lee and the young lady checking me out were great. Personable, helpful. Lee kept me updated consistently. Great folks to work with. Highly recommend. More

by jkaypenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
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Jan 15, 2026 -

Toyota of Richardson responded

Thank you for the wonderful review! We're thrilled that Lee kept you updated throughout your visit and that our checkout staff was personable and helpful. Your recommendation means the world to us. Thank you for choosing Toyota of Richardson!

January 14, 2026

I was from out of town and I needed my car service before I get back on Highway and Toyota of Richardson was right there off Freeway and I stop got service Thank you More

by Scluckey70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2026 -

Toyota of Richardson responded

Thank you for choosing Toyota of Richardson for your service needs while traveling! We're glad our convenient freeway location made it easy for you to get the service you needed before continuing your journey. We appreciate your trust and are happy we could help get you safely back on the road.

January 13, 2026

great helpful and knowledgeable, needs more attention to notify customers about the time of service More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2026 -

Toyota of Richardson responded

Thank you for the positive feedback about our team! We appreciate your input about improving communication on service timing and will work to enhance this aspect of our customer experience.

January 12, 2026

Mike Travis Lloyd is a great advisor and very knowledgeable. Waiting time is longer still Mr Lloyd is the best. More

by Samchacko7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Travis Lloyd
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Jan 13, 2026 -

Toyota of Richardson responded

We are utterly delighted to hear about your positive experience with our knowledgeable advisor. Your recognition of the expertise and guidance provided means so much to us. We understand that waiting times can sometimes be longer than expected, and we truly appreciate your patience. Your feedback about the exceptional service you received reinforces our commitment to providing quality assistance to every customer who walks through our doors.

January 11, 2026

I am very pleased with the service that I received from Lee Schuster. I always feel very taken care of. More

by Jewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2026 -

Toyota of Richardson responded

Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you felt well cared for during your visit. Your satisfaction with the exceptional service you received means everything to our team. We truly value your trust in us and look forward to continuing to provide you with the outstanding care you deserve in all your future visits.

January 10, 2026

Curious well-manned men met me on entrance. Lee has been my service person for 21 years, always honest and professional. More

by colonialohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2026 -

Toyota of Richardson responded

We are delighted to hear about your wonderful experience with our team. It sounds like you received an exceptional welcome from our staff members who were ready to assist you right away. Having a trusted service advisor for over two decades speaks volumes about the quality of care and dedication we strive to provide. The consistent honesty and professionalism you've experienced over all these years reflects our commitment to building lasting relationships with our customers. Your loyalty and trust mean everything to us at Toyota of Richardson.

January 10, 2026

Everyone at Toyota Richardson was incredibly friendly and helpful (especially Casey) I never once felt pressured to add on services I didn’t need, which I really appreciated. The shuttle service was a huge b More

by amesberry85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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Jan 12, 2026 -

Toyota of Richardson responded

We are overjoyed to hear about your wonderful experience with our team. It sounds like our staff provided the welcoming and supportive service we strive for, and we're pleased that you felt comfortable throughout your visit without any unwanted pressure. Your appreciation for our shuttle service truly brightens our day, as we know how valuable convenient transportation can be for our customers. We look forward to serving you again and providing the same exceptional care that made your experience memorable.

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