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Toyota of Richardson
Richardson, TX
2,780 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 1,630 service reviews
December 24, 2025
The people were super kind and efficient. They had me in and out in no time and I was very grateful for all they did. They had me in and out in no time and I was very grateful for all they did. More
by Jbrumfi
Employees Worked With
December 24, 2025
This was a very non eventful service in a good way. The service was simple and straightforward and the car was ready in a timely manner. Beth Anne communicated well with me and I was in and out with The service was simple and straightforward and the car was ready in a timely manner. Beth Anne communicated well with me and I was in and out with no issues. More
by Modo9
Employees Worked With
Beth Anne
December 24, 2025
I had an appointment for a specific time and was greeted by a friendly and helpful service advisor whom i felt like was my advocate. He suggested additional services but gave me a discount without me asking by a friendly and helpful service advisor whom i felt like was my advocate. He suggested additional services but gave me a discount without me asking so that the price felt appropriate. The work was all done on time and just like i asked. I will be back! More
by kevinjryan7
Employees Worked With
Mike Lloyd
December 24, 2025
Alex Giron was the best! I've gone to this Toyota center about 15 times and Alex really stood out to me. I needed a oil change but he noticed my alignment might need some hel I've gone to this Toyota center about 15 times and Alex really stood out to me. I needed a oil change but he noticed my alignment might need some help. I did the check alignment service and he called me to update me on the poor results. After, I asked Alex to align it and it was done. This would have taken me like 3 trips to the dealership and he got it done in 1. More
by Abraham v
Employees Worked With
Alex Giron
December 22, 2025
Good and fast service was in and out, they always take care of my vehicle the right way care of my vehicle the right way More
by Angel lopez
December 20, 2025
Friendly staff. Clean and welcoming environment. Benito and the staff at the service center were all great! Clean and welcoming environment. Benito and the staff at the service center were all great! More
by Hitzel
Employees Worked With
December 19, 2025
Excellent service as usual. I am still not very happy about paying credit card surcharge I am still not very happy about paying credit card surcharge More
by iamb_stubs_35
December 17, 2025
Great service thanks to Lee Schuster. I have been servicing 3 Toyota cars for over 20 years. Always great ressukts. I have been servicing 3 Toyota cars for over 20 years. Always great ressukts. More
by Robertris999
Employees Worked With
December 16, 2025
I’d like to share positive feedback about my recent oil change service at the Toyota agency. Mike was my service advisor, and he made the entire experience wonderful. He greeted me warmly, communicated cle change service at the Toyota agency. Mike was my service advisor, and he made the entire experience wonderful. He greeted me warmly, communicated clearly throughout the process, and ensured everything went smoothly. His professionalism and excellent customer service truly stood out. Thank you, Mike, for a great experience. More
by Juanita Lopez
Employees Worked With
Michael Albiso
December 12, 2025
I had an emergency with my car and went straight into the service department and they helped me right away. They were very helpful and understanding. service department and they helped me right away. They were very helpful and understanding. More
by Alicia S
Employees Worked With
