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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,926 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 1,761 service reviews

August 31, 2026

It's always a stress free visit, and time goes by quickly with the free coffee! More

by nicole1cloe2pakis3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
C'ean
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Sep 02, 2026 -

Toyota of Richardson responded

We are grateful to hear that your visits have been stress free and enjoyable! A comfortable experience and a warm cup of coffee can really make a difference, and we are glad it has made the time fly by for you. We look forward to seeing you again!

August 29, 2026

Fast, efficient, professional service from start to finish! I’ll be back and I’ll be sharing with my friends! More

by Pboone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
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Sep 02, 2026 -

Toyota of Richardson responded

Thank you for your review! It's great to hear that your experience was fast, efficient, and professional from start to finish. We look forward to seeing you again and truly appreciate you spreading the word to your friends!

August 28, 2026

Patrick was very helpful and professional and I appreciated all the info he provided regarding the maintenance services. I am also thankful for the discount on the alignment. Car drives perfect, ve More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Kelley
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Aug 31, 2026 -

Toyota of Richardson responded

Thank you for sharing this feedback about your recent visit! It is great to hear that Patrick took the time to walk you through your maintenance services and made the experience feel informative and straightforward. We are also glad the alignment discount was helpful and that your car is driving just the way it should. We will be sure to pass your kind words along to Patrick and the team!

August 28, 2026

I always enjoy the service provided at Toyota of Richardson. Pierson took great care of me from the moment I arrived until the time I left. I highly recommend this location to anyone looking for exc More

by zeki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pierson Holloman
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Aug 31, 2026 -

Toyota of Richardson responded

Thank you for sharing such a wonderful experience! It means a lot to hear that Pierson made such a positive impression, taking great care of you from start to finish. We are proud to have team members who are dedicated to delivering that level of service, and we will be sure to pass along your kind words. We look forward to seeing you again!

August 27, 2026

Really pleased with the service and how quickly the service was completed. The service rep Patrick was really friendly and a pleasure to work with. More

by ricktw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick kelly
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Aug 28, 2026 -

Toyota of Richardson responded

We greatly appreciate your kind words and are so glad to hear that your service visit went smoothly. It's great to know that Patrick made the experience a positive one. We will be sure to pass along your feedback to him. We look forward to seeing you again!

August 27, 2026

Great people. Easy to work with. Friendly, courteous, helpful, considerate. Clean waiting room and restrooms. Free coffee, big screen TV. More

by senabors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in Service Department
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Aug 31, 2026 -

Toyota of Richardson responded

Thanks for sharing this! It is great to hear that our team made the process easy and that you felt well taken care of from start to finish. We put a lot of thought into creating a comfortable environment for our guests, so it means a lot to know that came through during your visit. We hope to see you again!

Aug 31, 2026 -

senabors responded

I'll be back. That's where I bought the truck and you've taken great care of it. Everybody's been great.

Aug 31, 2026 -

senabors responded

God bless America! Land of the Free, home of the brave! ✝️🇺🇲

August 25, 2026

Everyone was nice and helpful. It was my first time and I’ll definitely go next time More

by ihsan_altungok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 28, 2026 -

Toyota of Richardson responded

Thank you for sharing your experience with us! It is great to hear that you felt welcomed and well taken care of during your first visit. We look forward to seeing you again next time!

August 20, 2026

The staff at Toyota of Richardson were very courteous and knowledgeable in regards to the required maintenance needed for my vehicle. They gave me several options in obtaining the best scenario to get my veh More

by e.mugara
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Vladislav
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Aug 26, 2026 -

Toyota of Richardson responded

Thank you for sharing your experience with us. It is great to hear that our team took the time to walk you through your maintenance options and made sure you felt informed every step of the way. We always want our customers to leave with a clear understanding of their vehicle's needs and confidence in the service they received. We look forward to seeing you again next time!

August 17, 2026

Very enjoyable experience today. Ms. Rose greeted me, obtained the vehicle mileage, performed a visual inspection of the car, and then we went to her computer. Here, she explained s More

by WTS The Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne Rose
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Aug 24, 2026 -

Toyota of Richardson responded

Thank you for your wonderful feedback, and we are so glad to hear that your visit was such a positive one. It is great to know that Ms. Rose took such good care of you from start to finish, from the initial inspection to walking you through additional service options that fit your long-term goals for your vehicle. That kind of thorough, thoughtful service is exactly what we aim to provide every time. We will be sure to pass along your kind words to her. We look forward to seeing you on your next visit!

August 14, 2026

Extremely quick and helpful during the whole process. Made going in for service easy. Would go again More

by ameeralikhan003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waleed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Aug 20, 2026 -

Toyota of Richardson responded

Thanks for sharing this! It is great to hear that your service visit went smoothly and that our team was able to make the process quick and easy for you. We look forward to seeing you again next time you need us.

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