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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,884 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 1,723 service reviews

June 12, 2026

Very good service, and very friendly. Thank you for your help, especially to Mitch Burgdorf. More

by Juan Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch murgdorf
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June 12, 2026

The Toyota of Richardson Service Department was great in handling the inspection and car maintenance. Brandon Phillips was the Service Advisor and took the time to explain the items found during the inspect More

by AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
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June 09, 2026

Richardson Toyota is an exceptional dealership staffed by highly skilled and dedicated professionals across every department. The sales, finance, service, and reception teams work seamlessly together to ensu More

by Myidris
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2026 -

Toyota of Richardson responded

We are honored to receive such wonderful feedback about your experience with Toyota of Richardson. Your recognition of our sales, finance, service, and reception teams means everything to us, and we truly appreciate you taking the time to share these kind words about their dedication and professionalism.

June 05, 2026

I currently own two Toyota vehicles, and have owned several others. I've been taking my cars to ToR Service Center for many years. The service team does a tremendous job. Lee Schuster has been my servi More

by TripTeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Toyota of Richardson responded

Thank you for your wonderful review! We truly appreciate your long-standing loyalty and your continued trust in bringing your vehicles to our service center. It's heartwarming to hear that our service team has consistently provided you with exceptional care over the years. Your kind words about Lee and the entire service team mean so much to us. We take great pride in building lasting relationships with our customers, and it's clear that our team has succeeded in providing you with the reliable, professional service you deserve. We're honored to be your trusted automotive service partner and look forward to continuing to take excellent care of you and your Toyota vehicles for many years to come.

June 03, 2026

Today's service experience was exceptional. Cean and Justin treated me well and made sure to communicate with me throughout the service process. Cean provided me recommendations and encouraged More

by Salsera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Cean
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Jun 09, 2026 -

Toyota of Richardson responded

We are overjoyed to hear about your exceptional service experience! It's wonderful to know that Cean and Justin provided you with the professional, knowledgeable care you deserve. Their commitment to clear communication throughout your service visit and Cean's helpful maintenance recommendations truly reflect our dedication to keeping you and your vehicle safe on the road. We're especially pleased that Justin was able to quickly address your brake concern and resolve it so efficiently. Your recognition of both team members' customer service excellence and expertise means everything to us. Thank you for taking the time to share this positive feedback - it helps us continue delivering the quality service our customers expect and deserve.

May 31, 2026

I had an outstanding experience at toyata service centre, the professional staff clearly communication and good service. Thanks. More

by Joseph William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gersson Alvarenga serves advisor
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Jun 08, 2026 -

Toyota of Richardson responded

We deeply appreciate your positive feedback about your experience. It's wonderful to hear that our professional staff provided clear communication and excellent service that met your expectations. Your kind words truly mean a lot to us and serve as great motivation for our team to continue delivering the high-quality service that our customers deserve. Thank you for taking the time to share your experience.

May 29, 2026

My number 1 dealership always Excellent service, and staff is always very friendly and helpful. More

by Heydi Licona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waleed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Toyota of Richardson responded

It's wonderful to know that our staff consistently provides the excellent service and friendly support you deserve. We genuinely appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to serve you with the same level of care and professionalism in all your future visits.

May 29, 2026

Lee always takes care of me. I trust that he’s doing what needs to be done for my old car! More

by monicaseeley1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

Toyota of Richardson responded

At Toyota of Richardson, we take great pride in building lasting relationships with our customers based on trust and reliability. Your feedback about the exceptional service you've received truly means a lot to us, and we're grateful for your continued loyalty.

May 28, 2026

Patrick is an excellent service advisor. The service was great and employees were courteous and informative. More

by Cmorlando2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Kelley
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May 29, 2026 -

Toyota of Richardson responded

Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that Patrick provided you with excellent service as your service advisor, and that our team was courteous and informative throughout your visit.

May 26, 2026

Your techniqual work is good. I will come back for other things to fix in my car. Thank you all. More

by Driss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2026 -

Toyota of Richardson responded

We are overjoyed to hear that you were pleased with our technical work! Your confidence in our team's expertise means everything to us, and we truly appreciate you taking the time to share your positive experience.

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