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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,834 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 1,680 service reviews

March 07, 2026

They are very professional. Keeps you informed on the status of your car. I believe they are honest.. Went in for oil change and tire rotation and out with in a hour.. More

by Miss C
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
Benito Najera
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March 07, 2026

I’m satisfied with this service visit, I will be back for the next service trip, I work at a used car dealership and would rather come to this dealership, My car is my “baby” and I need an establishment li More

by Milty
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
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March 06, 2026

I have been doing business with Toyota of Richardson for over 20 years. It’s had its ups and downs. For the most part it has been a good experience More

by crawfordv4
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 06, 2026

I consistently receive excellent service for my Highlander at Toyota of Richardson. My service advisor diligently communicates necessary maintenance, which instills confidence in the safety of my v More

by lnp41066
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Casey Stiger
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March 01, 2026

They were very nice and welcoming and service was quick and efficient great customer service More

by BlaneT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
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Mar 05, 2026 -

Toyota of Richardson responded

We are pleased to hear about your wonderful experience with our team. Your kind words about our welcoming approach and efficient service truly mean a lot to us. It's fantastic to know that we provided you with the quick and professional assistance you deserved. We appreciate you taking the time to share your positive feedback about your visit, and we look forward to continuing to serve you with the same level of excellence in the future.

March 01, 2026

Always great service and professional maintenance. The needed repairs are well explained. I have been a customer for 25 years. More

by Just Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2026 -

Toyota of Richardson responded

We are absolutely thrilled to hear about your positive experience with our service and maintenance team. Your loyalty as a customer for 25 years truly means the world to us at Toyota of Richardson. We take pride in providing thorough explanations for necessary repairs and maintaining the high level of professionalism you have come to expect. Your continued trust in our team motivates us to keep delivering exceptional service every time you visit.

February 27, 2026

Reliable dealership with approachable, friendly staff, providing excellent service, honesty, and a welcoming customer experience. More

by lualvesantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2026 -

Toyota of Richardson responded

We are absolutely thrilled to hear about your wonderful experience with our team. Your recognition of our commitment to being dependable and maintaining a trustworthy environment means everything to us. We take great pride in fostering genuine connections with our customers through our team's warm and accessible approach. It's incredibly rewarding to know that our dedication to providing outstanding service and maintaining transparency throughout your visit created such a positive impression. Your feedback reinforces our commitment to ensuring every customer feels valued and comfortable.

February 27, 2026

Established dealership with seasoned, professional staff and very reasonable charges for service. Prefer the competitive pricing with independent shops to fancy amenities My go to dealer even though I dri More

by Drewry51
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Workmanship
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Recommend Dealer
Yes
Employees Worked With
V. Evensen
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Mar 03, 2026 -

Toyota of Richardson responded

We are grateful for your loyalty and for choosing Toyota of Richardson as your go-to dealership. Your recognition of our experienced team and their professionalism means everything to us. We understand that value matters, and we're proud to offer competitive service pricing without compromising on quality. The fact that you're willing to drive the extra distance to work with us speaks volumes, and we truly appreciate the trust you've placed in our established team. Your feedback reinforces our commitment to providing excellent service at fair prices.

February 25, 2026

Great people to work with on sales and friendly service staff. In and out made easy! More

by lbdenson
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Stephen
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February 15, 2026

Son muy amables y atentos los recomendaría ampliamente con gusto llevo mi auto a servicio a este lugar More

by Yanhiratorresdegonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2026 -

Toyota of Richardson responded

We are thrilled to hear about your wonderful experience with our team. Your kind words about our staff being friendly and attentive truly mean the world to us. It brings us great joy to know that you feel comfortable bringing your vehicle to us for service and that you would recommend us to others. We understand how important it is to have a trustworthy place for your automotive needs, and we are honored to be that place for you. Thank you for choosing Toyota of Richardson and for taking the time to share your positive experience.

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