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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,914 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 1,751 service reviews

August 08, 2026

I took my car in for service and received prompt, courteous assistance. The team communicated clearly and handled everything efficiently. When I arrived, two staff members came over right away and li More

by HRon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gersson V Alvarenga
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August 05, 2026

I’m a very satisfied customer. I appreciate the dedication and good service I received. I think Toyota of Richardson has improved the quality of service over the years. More

by teresa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Aug 06, 2026 -

Toyota of Richardson responded

Thank you for sharing your experience with us, Teresa. It means a lot to hear that you felt the dedication and care from our team throughout your visit. Knowing that you have noticed growth in our service quality over the years is truly encouraging, and it reflects the hard work our team puts in every day. We look forward to continuing to serve you well.

July 31, 2026

Brought my daughter in law’s vehicle in for multiple issues. Beth Anne and her team were prompt with the diagnosis and explanation of what was needed. Great experience! More

by singingtonya
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Beth Anne Rose
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Aug 04, 2026 -

Toyota of Richardson responded

Thank you for your wonderful feedback! It's great to hear that Beth Anne and her team were able to quickly diagnose the issues and walk you through everything that was needed. We take pride in making sure our customers feel informed and well taken care of, and it sounds like that came through during your visit. We hope your daughter-in-law enjoys her vehicle, and we look forward to helping your family again in the future!

July 29, 2026

Brandon always does a great job and will continue to be a loyal customer to this. Dealership More

by rmansellbobaloo
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon 5star
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Jul 31, 2026 -

Toyota of Richardson responded

We greatly appreciate your kind words and your loyalty. It is wonderful to hear that Brandon has consistently delivered a great experience for you. We look forward to continuing to serve you for many years to come!

July 24, 2026

I’m a very satisfied customer. Cean help us meet the proper maintenance that my car needed. He is very helpful and polite. More

by Supermom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cean Johnson Sr
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Jul 27, 2026 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're glad our team took great care of you and your car's maintenance needs. We look forward to seeing you again at Toyota of Richardson!

July 23, 2026

Pleasant person wrote up order and kept me updated on progress of car. Found several items I didn’t know needed attention. More

by jlbranham
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stephen
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Jul 24, 2026 -

Toyota of Richardson responded

Your positive experience with our team is great to hear about. It sounds like your service visit went smoothly, and we are glad our staff kept you informed throughout the process. Catching items that needed attention is exactly what we aim to do, so you can drive away with confidence. We appreciate you taking the time to share your feedback and look forward to seeing you on your next visit.

July 18, 2026

They did the best as usually Really they are the best The service was perfect More

by mazakaria1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne
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Jul 21, 2026 -

Toyota of Richardson responded

Thank you for taking the time to share your experience with us. It means a lot to hear that our service has been consistent and that you feel we deliver our best every time you visit. We look forward to continuing to provide you with the same level of care on your next visit.

July 17, 2026

The team is efficient. .polite to explain the details. The environment feels like home. Thanks all team Richardson for good work More

by jamesndungi5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
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Jul 20, 2026 -

Toyota of Richardson responded

We are overjoyed to read your kind words! It means a lot to hear that our team made you feel welcome and took the time to walk you through everything clearly. Creating a comfortable, friendly experience for every customer is something we take seriously, and we are glad that came through during your visit. Thank you for trusting our team, and we look forward to seeing you again!

July 16, 2026

The service people at Richardson Toyota, are always on top of it. They keep you informed & helpful. More

by Bobbyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee was excellent , Donald Maddran
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Jul 17, 2026 -

Toyota of Richardson responded

Thank you for sharing this! It means a lot to hear that our service team consistently keeps customers informed and makes the process easy. We work hard to make sure every visit feels straightforward and attentive, and it is great to know that comes through. We look forward to seeing you again next time!

July 16, 2026

I can’t say enough good things about the Service Department at Toyota of Richardson, especially my service advisor, Vladislav! From the moment I walked in, he greeted me warmly. He was friendly, hon More

by tamara3712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladislav Evensen
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Jul 16, 2026 -

Toyota of Richardson responded

Thank you for sharing such a thoughtful and detailed review, Tamara! We are so glad to hear that your visit to our Service Department left you feeling confident and well taken care of. It means a lot to know that Vladislav made such a positive impression with his warmth, honesty, and clear communication throughout your visit. That level of care and transparency is exactly what we strive to provide every customer who walks through our doors. We look forward to seeing you again the next time your vehicle needs attention!

Jul 16, 2026 -

tamara3712 responded

Thank you for a nice response back. I will see you at my next service appointment. Respectfully, Tamara

Jul 16, 2026 -

tamara3712 responded

Thank you for a nice response back. I will see you at my next service appointment. Respectfully, Tamara

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