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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,838 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 1,684 service reviews

March 16, 2026

Their service center was extremely helpful in getting my car in the best shape. This was also completed in a timely manner! More

by ameeralikhan003
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Waleed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Toyota of Richardson responded

We are thrilled to hear about your positive experience with our service center. Your feedback about our team being extremely helpful in getting your vehicle in excellent condition means so much to us. We understand how important it is to have your car serviced efficiently, and we're pleased that we were able to complete the work in a timely manner for you. Thank you for trusting us with your vehicle care needs, and we look forward to continuing to provide you with the quality service you deserve.

March 14, 2026

They were able to get my scheduled maintenance done in less time than I expected and were very friendly and courteous. More

by Trishmimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hajar
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Mar 20, 2026 -

Toyota of Richardson responded

Thank you for sharing your experience with us at Toyota of Richardson. We understand how valuable your time is, and we're delighted that our team was able to complete your scheduled maintenance more efficiently than anticipated. Your kind words about our team's friendly and courteous service truly mean a lot to us. We strive to provide exceptional service while respecting your busy schedule, and it's wonderful to know we achieved that goal during your visit. We appreciate your trust in us for your vehicle's maintenance needs and look forward to continuing to serve you with the same level of care and efficiency.

March 14, 2026

Toyota Richardson is an excellent dealership. The service department is very responsive to clients and courteous. More

by dmasiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Burgdorf
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Mar 20, 2026 -

Toyota of Richardson responded

Thank you for sharing your wonderful experience with our team. We are delighted to hear that you found us to be an excellent dealership. Your recognition of our service department's responsiveness and courteous approach means so much to us. We work hard to ensure every client feels valued and well-cared for throughout their visit. Your kind words inspire us to continue delivering the high-quality service experience you deserve.

March 11, 2026

Lee Schuster fixed my Tacoma in less than a hour and a half. I was back on the road again as a satisfied customer. More

by parkerswank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2026 -

Toyota of Richardson responded

We're delighted to hear about your positive experience! It's wonderful that your Tacoma was repaired efficiently and you were back on the road quickly. Thank you for choosing Toyota of Richardson and sharing your experience.

March 11, 2026

Toyota of RichardsonService Department: Johnny was very helpful with getting the new seat belt ordered prior to our service appointment and making sure that the documentation that it was pre-paid was More

by TrevorO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny and Felix
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Mar 17, 2026 -

Toyota of Richardson responded

Thank you for your review. We're delighted to hear about your positive experience with Johnny and Felix in our Service Department. We appreciate your patience with the backordered part and are thrilled your service was completed sooner than expected. Your feedback means a great deal to us!

March 07, 2026

They are very professional. Keeps you informed on the status of your car. I believe they are honest.. Went in for oil change and tire rotation and out with in a hour.. More

by Miss C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Najera
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Mar 12, 2026 -

Toyota of Richardson responded

We are honored to hear about your positive experience with our service team. Your confidence in our honesty and professionalism means everything to us. We understand how valuable your time is, and we're pleased that we could complete your oil change and tire rotation efficiently within an hour while keeping you well-informed throughout the process. Your trust is greatly appreciated, and we look forward to continuing to provide you with the reliable service you deserve.

March 07, 2026

I’m satisfied with this service visit, I will be back for the next service trip, I work at a used car dealership and would rather come to this dealership, My car is my “baby” and I need an establishment li More

by Milty
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
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Mar 12, 2026 -

Toyota of Richardson responded

Thank you for your review! We're thrilled to hear about your positive service experience and that you felt comfortable entrusting your vehicle to our care. We understand how important your car is to you, and we're honored that you see us as the right place to keep it running smoothly. We look forward to welcoming you back for your future service visits and continuing to provide the quality care your vehicle deserves.

March 06, 2026

I have been doing business with Toyota of Richardson for over 20 years. It’s had its ups and downs. For the most part it has been a good experience More

by crawfordv4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2026 -

Toyota of Richardson responded

Thank you for your wonderful feedback and for being such a loyal customer for over two decades. Your long-term trust means everything to us at Toyota of Richardson. We understand that every business relationship has its journey, and we truly appreciate your patience through the years. It's customers like you who make our work meaningful, and we're grateful that your overall experience has been positive. Your continued loyalty speaks volumes, and we look forward to serving you for many more years to come.

March 06, 2026

I consistently receive excellent service for my Highlander at Toyota of Richardson. My service advisor diligently communicates necessary maintenance, which instills confidence in the safety of my v More

by lnp41066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stiger
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Mar 11, 2026 -

Toyota of Richardson responded

We are excited to hear about your consistently positive experiences with your Highlander service. Your confidence in vehicle safety through thorough maintenance communication truly means everything to us at Toyota of Richardson. We understand how important it is to have that peace of mind knowing your vehicle is being properly cared for, and we're honored to be part of keeping you safely on the road. Your trust in our service team motivates us to continue delivering the exceptional care you deserve.

March 01, 2026

They were very nice and welcoming and service was quick and efficient great customer service More

by BlaneT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
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Mar 05, 2026 -

Toyota of Richardson responded

We are pleased to hear about your wonderful experience with our team. Your kind words about our welcoming approach and efficient service truly mean a lot to us. It's fantastic to know that we provided you with the quick and professional assistance you deserved. We appreciate you taking the time to share your positive feedback about your visit, and we look forward to continuing to serve you with the same level of excellence in the future.

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