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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,815 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 1,663 service reviews

February 08, 2026

Very friendly and evey time someone passes by they say hello. They are definitely efficient and take the time to explain services during check in. I appreciate you all. More

by Melaine2342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 06, 2026

We are 7 years with this dealership and have nothing but positive experience with buying and servicing our vehicles More

by elenaswalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2026 -

Toyota of Richardson responded

Thank you for your loyalty over the past 7 years! We're thrilled to hear about your positive experiences with both our sales and service teams. Your trust means everything to us, and we appreciate you being such a valued part of the Toyota of Richardson family.

February 06, 2026

My experience with Toyota of Richardson has been top notch. And the service advisor I work with is Lee Schuster and he is the best I’ve ever had. Thanks Lee! More

by Happy owner!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2026 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear about your outstanding experience with Toyota of Richardson. Lee clearly made a significant impact, and we're proud to have team members who provide such exceptional service. We appreciate you taking the time to share your positive experience with us.

February 04, 2026

I’m totally pleased with Lee Schuster and Brandon, They take of my truck like it is their own More

by Jewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
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Feb 06, 2026 -

Toyota of Richardson responded

We are delighted to hear about your wonderful experience with our service team. It brings us great joy to know that Lee Schuster and Brandon provided you with such exceptional care for your truck. We take pride in our team members who treat every vehicle with the same attention and dedication they would give their own. Your satisfaction means everything to us, and we're thrilled that you felt completely pleased with the service you received.

February 01, 2026

I had a great experience with my recent car repair. The service team was professional, honest, and kept me informed throughout the entire process. Beth Anne was great and very helpful—she took the time More

by RichardC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne
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Feb 05, 2026 -

Toyota of Richardson responded

We are deeply honored to hear about your outstanding service experience with us. Your satisfaction with the professional and honest approach our team provided truly means the world to us. It's wonderful to know that you felt well-informed throughout the entire repair process and that everything was explained clearly to make your experience as smooth as possible. We're thrilled that your repair was completed promptly and that your vehicle is running perfectly again. Your recommendation and trust in our quality work and customer service is incredibly valuable to us at Toyota of Richardson. We look forward to serving you again for all your future automotive needs.

January 31, 2026

I been serving my cars at Toyota of Richarason for over 16 years the are the best More

by Muhannad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vlade is the advisor
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Feb 04, 2026 -

Toyota of Richardson responded

We genuinely appreciate your loyalty and dedication over the past 16 years. Your long-term commitment to servicing your vehicles with us speaks volumes about the trust you place in our team. It means everything to us to know that you consider us the best choice for your automotive needs. Customers like you who have been part of our family for so many years are what make our work truly rewarding. We look forward to continuing to provide you with exceptional service for many more years to come.

January 31, 2026

The dealership ordered and replaced my brakes to fix a horrible squealing. I couldn't be happier with their service. More

by dalskin11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2026 -

Toyota of Richardson responded

Thank you for sharing your experience with us. We're thrilled to hear that our team was able to successfully order and install new brakes to eliminate that troublesome squealing issue you were dealing with. Your satisfaction with our service means everything to us at Toyota of Richardson. We understand how important it is to have reliable, quiet brakes, and we're delighted that we could restore your confidence and comfort while driving. Your positive feedback motivates our team to continue delivering the quality service our customers deserve.

January 28, 2026

Easy to work with and people are friendly. Does not pressure me into doing anything and explains all of the options that are available. More

by lbdenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Jan 29, 2026 -

Toyota of Richardson responded

We are thrilled to hear about your positive experience with our team. Your feedback about finding us easy to work with and appreciating our friendly approach means so much to us. We understand how important it is to have all your options clearly explained without feeling any pressure, and we're delighted that we were able to provide that comfortable experience for you. Thank you for taking the time to share your thoughts - it truly helps us continue delivering the quality service our customers deserve.

January 27, 2026

Lee in the service department provided truly outstanding service. He is a credit to the Service Department and your company More

by wt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2026 -

Toyota of Richardson responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that Lee provided you with such exceptional service during your visit to our service department. Your recognition of his dedication and professionalism means so much to our team. We take great pride in having team members who consistently deliver outstanding care to our customers. Your kind words truly highlight the level of service we strive to provide every day at Toyota of Richardson.

January 23, 2026

Excellent service, done with courtesy and an affordable price. This is my go to dealer for service. More

by whitman2152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2026 -

Toyota of Richardson responded

We are privileged to have earned your trust as your preferred service destination. Your recognition of our team's courteous approach and competitive pricing truly means the world to us. Knowing that you consistently choose us for your automotive needs reinforces our commitment to delivering exceptional experiences every time. We look forward to continuing to serve you with the same level of care and value that keeps you coming back.

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