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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,848 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 1,693 service reviews

April 07, 2026

Came in on short notice with battery problem. They got right on it. Thanks guys! More

by texjazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Apr 08, 2026 -

Toyota of Richardson responded

Thanks for the great review! We're glad we could help with your battery issue on short notice. We appreciate your business at Toyota of Richardson!

April 07, 2026

I called Casey today to complete my state inspection, as I was unable to do it on Thursday due to a power outage. He was professional, and as promised, the inspection was free of charge because of the incon More

by tahabaytie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2026 -

Toyota of Richardson responded

Thank you for sharing your positive experience! We're pleased that Casey handled your state inspection professionally and that we could honor our commitment to provide the service at no charge after the power outage inconvenience. Your satisfaction means a great deal to us, and we truly value your trust in our services.

April 07, 2026

Dedicated and reputable service. Mitch Burgdorf is very enthusiastic and attentive to customers. Thank you so much More

by LOCNGUYEN129718
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Burgdorf
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Apr 08, 2026 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our dedicated service. Your recognition of our team's commitment truly makes our day.

April 05, 2026

Clean environment,very professional workforce and good quality of service and i will definitely use the services of this dealership in the future. More

by nords
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Burgdorf
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Apr 08, 2026 -

Toyota of Richardson responded

Thank you for your positive feedback about our clean facilities and professional team! We're delighted you experienced quality service and look forward to serving you again in the future.

April 01, 2026

Great Work Lee. ExcellentExperiencead always.. I'll definitely refer to friends and family. Thank You for everything. More

by M Navarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 02, 2026 -

Toyota of Richardson responded

Thank you for the wonderful feedback! We're delighted Lee provided outstanding service and that you had such a positive experience. We truly appreciate your trust in recommending us to friends and family, and look forward to serving you again!

March 30, 2026

My experience was extremely good. I would recommend Toyota Of Richardson to anyone looking to buy a Toyota. More

by boardwalk975231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Apr 01, 2026 -

Toyota of Richardson responded

Thank you for your excellent review and recommendation! We're thrilled that we exceeded your expectations and could help with your Toyota needs. Your feedback motivates us to continue delivering exceptional service.

March 29, 2026

My service advisor Mr. Mike Lloyd was awesome he was really friendly, he paid close attention to my needs, he is a great listener, he made me feel comfortable,welcomed. I d More

by Tha_Wildflower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lloyd (My Advisor)
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Mar 31, 2026 -

Toyota of Richardson responded

We're thrilled to hear about your wonderful experience with Mr. Mike Lloyd! It's great to know he made you feel welcomed and listened to your needs. We look forward to providing the same outstanding service at your 15,000 mile check up. Thank you for choosing Toyota of Richardson!

March 27, 2026

I was pleased with their response and attention. They wen through the car systems and were able to select which needed to be addressed And got back to me with a complete report to make decisions on More

by raulgarza38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
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Mar 31, 2026 -

Toyota of Richardson responded

Thank you for sharing your wonderful experience! We're thrilled you were pleased with our team's thorough approach and comprehensive report. Your kind words about our helpful staff mean the world to us. We appreciate your trust and look forward to serving you again.

March 26, 2026

Everyone was friendly, helpful and I feel like things with quickly. The free car wash was nice. More

by admoncrief
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Tunstall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2026 -

Toyota of Richardson responded

Thank you for your positive feedback! We're thrilled our team was friendly and helpful, and that everything moved smoothly. Glad you enjoyed the complimentary car wash too!

March 16, 2026

Their service center was extremely helpful in getting my car in the best shape. This was also completed in a timely manner! More

by ameeralikhan003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waleed Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Toyota of Richardson responded

We are thrilled to hear about your positive experience with our service center. Your feedback about our team being extremely helpful in getting your vehicle in excellent condition means so much to us. We understand how important it is to have your car serviced efficiently, and we're pleased that we were able to complete the work in a timely manner for you. Thank you for trusting us with your vehicle care needs, and we look forward to continuing to provide you with the quality service you deserve.

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