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Toyota of Richardson - Service Center
Richardson, TX
1,430 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,430 Reviews of Toyota of Richardson - Service Center
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May 22, 2025
The guy that lead me inside the building was professional and I waited less then an hour !! and I waited less then an hour !! More
by Martilea
May 19, 2025
I always receive excellent customer service from Toyota of Richardson. They truly cater to their customers in every way! I have never been disappointed and always recommend them to friends and family of Richardson. They truly cater to their customers in every way! I have never been disappointed and always recommend them to friends and family More
by Jangirardeau
Employees Worked With
Dylan Anthony Bacon
May 18, 2025
My normal service advisor was off that day. I met with Mitch Burgdorf. Fine human being. Got me in and out in no time. I met with Mitch Burgdorf. Fine human being. Got me in and out in no time. More
by michael_mckay
May 16, 2025
The service adviser at the service department was friendly and professional. Explanations were clear and expected service was performed exactly as described. friendly and professional. Explanations were clear and expected service was performed exactly as described. More
by Fillister
Employees Worked With
Patrick Kelley
May 13, 2025
The dealership is very efficient and clean. The staff is also very polite and the service advisor with whom I work, Patrick, listens well and works to resolve issues. The staff is also very polite and the service advisor with whom I work, Patrick, listens well and works to resolve issues. More
by jstevens53ok
Employees Worked With
Patrick Kelley
May 09, 2025
Brandon Phillips is an excellent service advisor. He always goes above and beyond. If you show up at your appointed time everything goes like clockwork. Been a customer since 2009. He always goes above and beyond. If you show up at your appointed time everything goes like clockwork. Been a customer since 2009. More
by michael_mckay
May 09, 2025
You Are the Best at Town Team! ,,I feel so satisfied with Yours Job!,,Thank You! ,,I feel so satisfied with Yours Job!,,Thank You! More
by Mila
May 08, 2025
Casey, my service technician was the BOMB! He was fast, efficient, communicated well, and shared details of the work done so that I could understand and make plans for future service. Thank He was fast, efficient, communicated well, and shared details of the work done so that I could understand and make plans for future service. Thank you for such a great service experience. More
by goofyleen80
Employees Worked With
Casey
May 06, 2025
Service at this dealership is a 5 provided you get the right advisor. The rating is gave is because of how lackluster the facility is. The age of the building shows especiallyon the walls. It would be nic right advisor. The rating is gave is because of how lackluster the facility is. The age of the building shows especiallyon the walls. It would be nice to walk into the facility and it look like a place you don't mind waiting for your vehicle in. More
by adcamacho_22
Employees Worked With
Dillon Bacon
May 06, 2025
I rated the series department a 5, but the custom service cashier a 2 because she was not friendly and no customer care etiquette. cashier a 2 because she was not friendly and no customer care etiquette. More
by faaitiitisatoa4
