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Toyota of Richardson - Service Center
Richardson, TX
1,465 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,465 Reviews of Toyota of Richardson - Service Center
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February 11, 2020
Toyota of Richardson has a great service department. Mr. Schuster is my advisor & he Always handles everything quickly & efficiently.. I trust him to find or fix any problem without undue expense. Schuster is my advisor & he Always handles everything quickly & efficiently.. I trust him to find or fix any problem without undue expense. More
by erwinred
Employees Worked With
February 08, 2020
The service department personnel were Courteous, professional and friendly. They got me in and out in thirty two Ana a half minutes. I think the value service was slow and could be a bottleneck duri professional and friendly. They got me in and out in thirty two Ana a half minutes. I think the value service was slow and could be a bottleneck during busy times this is a bad idea. More
by Harolds7
Employees Worked With
February 07, 2020
This dealership is the best place we ever been too, they fix all my car problems and I am currently satisfied with their work. Excellent. Toyota of Richardson fix all my car problems and I am currently satisfied with their work. Excellent. Toyota of Richardson More
by philipkphilip0
Employees Worked With
Other Employees :
Josh Akridge, Sean Russell, Ray Bellamine, Jonathan Glasscock
February 01, 2020
I have been very satisfied with the service for the 14 years I have been a customer there, and I expect to continue to be a customer in the future. years I have been a customer there, and I expect to continue to be a customer in the future. More
by Donna Kinsey
January 30, 2020
I had a great experience with the service depart, it was quick and painless! Kevin was awesome, I’d recommend this service department to everyone! quick and painless! Kevin was awesome, I’d recommend this service department to everyone! More
by oliviagmiller
Employees Worked With
Kevin!, Sean Russell
January 29, 2020
Brandon Marshall was an excellent service advisor and service was great. Very good and fast service. Will come again using the same advisor. Friendly and ver knowledgeable Did not and will Not use Lee service was great. Very good and fast service. Will come again using the same advisor. Friendly and ver knowledgeable Did not and will Not use Lee Shuster. Have used him once before and was happy with his attitude. More
by gloria
January 29, 2020
This was my first visit to the Service Department. The service managers explained the procedure for checking in and were appropriate with tone and instructions. The estimated time was 2X what I had been g service managers explained the procedure for checking in and were appropriate with tone and instructions. The estimated time was 2X what I had been given and then additional time was needed at the check out counter because the Internet was down and every credit card payment ha to be handled individually by calling the major credit card company for approval. I was impressed with everyone's patience - staff and customers- as staff tried to problem solve the situation. More
by hcohen52
January 29, 2020
I have bee happy with Toyota of Richardson every step from my purchase through my first service. May change in future but very happy now. from my purchase through my first service. May change in future but very happy now. More
by Mudman
January 24, 2020
Toyota of Richardson’s service department left a large door ding on my car (it even left a small dent). When I complained about it they said they would “investigate” and get back with me. Of course I neve door ding on my car (it even left a small dent). When I complained about it they said they would “investigate” and get back with me. Of course I never heard from them again. More
by Scott
Employees Worked With
Crystal
January 23, 2020
Love Bruce Donnelly.Great Service and will recommend Love Bruce Donnelly. Great Service and will recommend friends and family. The service department was efficient and Mr. Donnelly was a pleasure to wor Love Bruce Donnelly. Great Service and will recommend friends and family. The service department was efficient and Mr. Donnelly was a pleasure to work with. More
by Diane.susan
