Toyota of Richardson - Service Center

We’ve been going here for over 10 years and find it meets our needs well . Staff is professional & helpful. We often wait for our car to be serviced, so that the comfort of the waiting areas is appreciated our needs well . Staff is professional & helpful. We often wait for our car to be serviced, so that the comfort of the waiting areas is appreciated as well as the coffee, cookies or donuts. More

Lee Schuster and his team always do an excellent job with my car. Lee greets me at my scheduled appointment time and explains what my car will need. It is always ready at the time I am expecting. my car. Lee greets me at my scheduled appointment time and explains what my car will need. It is always ready at the time I am expecting. More

I am Very disappointed with this dealership. I called and left 2 messages, 1 for service manager, 1 with technician and also spoke with operator and she said someone would call me back? My concern was regard left 2 messages, 1 for service manager, 1 with technician and also spoke with operator and she said someone would call me back? My concern was regarding service 10/30:19 for oil change and tire rotation. Tires we not rotated? More

Toyota of Richardson has been the best dealer I have used. We have 2 Toyotas that we purchased and serviced with them. Lee Schuster is the best service writer. I would highly recommend. used. We have 2 Toyotas that we purchased and serviced with them. Lee Schuster is the best service writer. I would highly recommend. More

Service advisors are great, particularly Lee Schuster. Scheduled an appointment and got in and out timely. Waiting room is comfortable with a few nice amenities. Scheduled an appointment and got in and out timely. Waiting room is comfortable with a few nice amenities. More

Great service! Lee always takes good care of me. he greets me by name explain what's going to be going on and keep me update about my vehicle and time is going to be ready. greets me by name explain what's going to be going on and keep me update about my vehicle and time is going to be ready. More

Excellent service dept. My service advisor kept me posted while I waited for routine service. Nice, quiet room available to work on my laptop. It was all good! while I waited for routine service. Nice, quiet room available to work on my laptop. It was all good! More

The service department personnel were friendly, knowledgeable and kept me informed as to the progress of the service on my Sienna. I applaud their efficiency. knowledgeable and kept me informed as to the progress of the service on my Sienna. I applaud their efficiency. More

Great place. Need to bring back car wash. Donuts suck. Need something watchable on tv in the waiting rooms. Replaying over and over again makes for long wait Need something watchable on tv in the waiting rooms. Replaying over and over again makes for long wait More

Fast service! Doug delivered the best customer service I’ve received in a car dealership...even better than my Audi and BMW experiences. I’ll go back! I’ve received in a car dealership...even better than my Audi and BMW experiences. I’ll go back! More