Toyota of Richardson - Service Center

Excellence service atToyota if Richardson. I have always received excellent service at the dealership. My service advisor, Lee, has always taken good care of my car service needs and has gotte I have always received excellent service at the dealership. My service advisor, Lee, has always taken good care of my car service needs and has gotten me in and out without long waits. I recommend Toyota if Richardson to my friends. More

Service Very Good; Appointment Software Sucks I’m very happy with the service I’ve received from Toyota of Richardson and my service advisor there (Brandon Phillips). Trying to make a service app I’m very happy with the service I’ve received from Toyota of Richardson and my service advisor there (Brandon Phillips). Trying to make a service appointment on the company website is, however, an exercise in futility and frustration. I’ve tried to make appointments numerous times mostly without luck. Once I thought sure I’d correctly make my appointment. When I arrived, it turned out there was no appointment for me at that time or any other time. My service advisor who has been at TOR since I started going there (2.5 years) is still not included in the application’s list of service advisors. I could go on. Suffice it to say the automated appointment functionality needs to be fixed ... likely replaced. It gives customers a bad impression of an otherwise excellent operation. More

Good service after bad reservations. After 4 calls to make reservations, all of which resulted in a email response with the wrong time or service, called to confirm today's s reservation After 4 calls to make reservations, all of which resulted in a email response with the wrong time or service, called to confirm today's s reservation only to find out that they had no record of it. I was still able to get in and Kevin,my advisor got the car serviced in good time. More

Amazing service! Richard was amazing! He went out of his way and I really appreciated his hard work I had a screw in my tire and it had to be replaced. He went out o Richard was amazing! He went out of his way and I really appreciated his hard work I had a screw in my tire and it had to be replaced. He went out of his way to make sure that I received the best deal that I could. He also helped my sync my phone where no one else could figure out what was going on More

Awesome Service Mr. Anthony Stewart King is one professional honest and kind Service Advisor at Toyota of Richardson. I will definitely be bringing my car back to be Mr. Anthony Stewart King is one professional honest and kind Service Advisor at Toyota of Richardson. I will definitely be bringing my car back to be serviced at this location. More

Fantastic Service The entire experience was fantastic. My first time there and Doug's help makes me want to continue getting my car serviced there. Everyone was super n The entire experience was fantastic. My first time there and Doug's help makes me want to continue getting my car serviced there. Everyone was super nice and knowledgeable. Couldn't have had a better and more pleasant experience anywhere else. Great job everyone! More

Survice Scott Micheal is such a wonderful person to work with. He is very fast to the target. He keeps his promise and he does quality work. That why I come T Scott Micheal is such a wonderful person to work with. He is very fast to the target. He keeps his promise and he does quality work. That why I come Toyota of Richardson for reliable job. Thank Scott Micheal. More

Oil change I took my car for an oil change and as it turned out it needed drive belt and some other services! I’m pretty much happy with the service and with Jas I took my car for an oil change and as it turned out it needed drive belt and some other services! I’m pretty much happy with the service and with Jason in particular. He wasn’t trying to make me do the service he recommended. More

Horn fixed on 2011 Tundra My horn quit working on an 8+ year old truck. I took it to a local repair shop prior to taking it to Toyota of Richardson and they kept the vehicle ov My horn quit working on an 8+ year old truck. I took it to a local repair shop prior to taking it to Toyota of Richardson and they kept the vehicle overnight before they finally gave up on fixing it. They didn’t charge me for their time which was nice. ToR has it back to me by the end of the day with the horn working. More

The Best Service for Your Toyota! Lee is the best Service Consultant to work with, and got everything done for my waiter appt in 3 hours, for my 5K mile service and reapplying Zaktek, Lee is the best Service Consultant to work with, and got everything done for my waiter appt in 3 hours, for my 5K mile service and reapplying Zaktek, which made the exterior finish look just like the day I picked it up my car almost 7 months ago!! More