Toyota of Richardson - Service Center

Great I've never been disappointed in the service since Lee Shuster has been my Service Advisor. Before returning to Toyota of Richardson I tried another I've never been disappointed in the service since Lee Shuster has been my Service Advisor. Before returning to Toyota of Richardson I tried another Toyota dealership & had trouble with the same repair within a year. More

Rodent-Chewed Wires Repaired Toyota or Richardson quickly repaired my two-year old Camry’s wires that were chewed by rodents—and did a great job. And got recommendation on what to Toyota or Richardson quickly repaired my two-year old Camry’s wires that were chewed by rodents—and did a great job. And got recommendation on what to do to help keep rodents from getting in the engine again. More

Older Toyota Sienna needing some major repairs Came in for an oil change and found I needed some costly repairs mostly, due to age of vehicle. Lee Schuster,my service advisor for many years, took g Came in for an oil change and found I needed some costly repairs mostly, due to age of vehicle. Lee Schuster,my service advisor for many years, took great care of me (as he always does). He thoroughly explained the repairs, and I know he will only recommend repairs that are needed. It is so nice to have someone you can trust. I keep driving from Lewisville to Richardson for all my service because of Lee, and there is another Toyota dealership within 8 blocks of my house. Everyone at your dealership is friendly and knowledgeable. Toyota of Richardson is great. More

Older Toyota needing repairs I would highly recommend Toyota of Richardson’s service department. I have a 20 year old Tacoma with almost 400,000 miles and needed a brake job and r I would highly recommend Toyota of Richardson’s service department. I have a 20 year old Tacoma with almost 400,000 miles and needed a brake job and reseal the head gaskets. Brandon was thorough in his explanations and kept me notified throughout the process. I wish all of my vehicle repairs went so smoothly. Chuck .. More

Solid as always I have all my maintenance done here and they always do a great job - quick, friendly, professional and the center is clean. I like being able to sche I have all my maintenance done here and they always do a great job - quick, friendly, professional and the center is clean. I like being able to schedule my drop off time. More

Service You Can Trust I take my vehicle to Toyota of Richardson because they do a good job and I only trust servicing at a dealership. I stay with them because I trust my s I take my vehicle to Toyota of Richardson because they do a good job and I only trust servicing at a dealership. I stay with them because I trust my service advisor to make sure my vehicle is safe and in top notch condition. More

Scott Michael is legit! Only took four different reps across the metroplex before we found Scott. We tried Toyo of Rockwall; Cowboy Toyo; Toyo of Dallas and SportsCity Toyo. Only took four different reps across the metroplex before we found Scott. We tried Toyo of Rockwall; Cowboy Toyo; Toyo of Dallas and SportsCity Toyo. All of those service guys/gals were just lacking in what I call ‘people skills’. I’ve owned Toyota’s for going on 20 years and dealt with service departments all over the eastern and central US, and in my experience during that time, I have had extremely great luck with your vehicles but sometimes service comes in as an ‘E’ for effort. Scott Michael exemplifies the quality of service that is commensurate of the name ‘Toyota’ and provides a level of follow up and attention to my concern that is measured only by your brand’s quality. I would heartily recommend him for a greater role within your organization, but only if that means he could train others to provide the level of service that he provides. More

Service with smile Very professional group of people, I have not seen anyone without smile even at the end of very long and tiring day. Keep up the high professionalism. Very professional group of people, I have not seen anyone without smile even at the end of very long and tiring day. Keep up the high professionalism. More

No hassles just the work I needed Did not buy my truck at this location, but felt part of the family and as important as if they were my dealer. All repairs were explained clearly and Did not buy my truck at this location, but felt part of the family and as important as if they were my dealer. All repairs were explained clearly and things that were not critical to perform was stated as such and not pushed to do unnecessary repairs. Will be back next year for some maintenance that is needed in that time frame. I have enjoyed my truck more than any vehicle I have ever owned. Toyota is quality! More

Great Expedient Service David greeted me at my vehicle with a smile and explained all my questions thoroughly, then the check out process was quick and easy, And I was on my David greeted me at my vehicle with a smile and explained all my questions thoroughly, then the check out process was quick and easy, And I was on my way! More