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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,424 Reviews

1,424 Reviews of Toyota of Richardson - Service Center

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February 21, 2019

Toyota RAV4 Repair The only negative comment I have is that my original service manager, Easy Newsome, is still on this list and also on the list of available service ma More

by Rav4owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrystal
Feb 22, 2019 -

Toyota of Richardson responded

Hey there, thanks for bringing this to our attention. I apologize that our service advisor list has not been updated and we will work on getting it updated as soon as possible. If you have any more questions or concerns, please reach out to me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com.

Feb 22, 2019 -

Toyota of Richardson responded

Hey there, thanks for bringing this to our attention. I apologize that our service advisor list has not been updated and we will work on getting it updated as soon as possible. If you have any more questions or concerns, please reach out to me, Jonathan Glasscock, at jglasscock@toyotaofrichardson.com.

February 21, 2019

Excellent The way that they babysit their customers And also they Also going extra mile just to satisfy the customers So far my two visit Satisfying me ver More

by Wwshawaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald , Scott King
Feb 22, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

February 18, 2019

Maintenance Overall pleasant experience. Rodrigo managed and explained everything very well. Would have liked better working space in waiting room. All staff was More

by Jimg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodfigo Carone - very goog
Feb 20, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager.

February 16, 2019

Service Review Great service. Helpful, professional and efficient. Always excellent service and timely. I’m satisfied with the condition of my car after it’s been se More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

February 16, 2019

My experience The service that I received was timely and superb. Lee was very professional, friendly and made sure I was comfortable while my car was being serviced More

by Maepop45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 16, 2019

After I shopped all the Toyota dealers in DFW area, Toyota of Richardson was the most professional and best deal by a significant amount! I got exactly what I wanted at the very best price. I'm covered More

by psion5
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

February 15, 2019

Best service dept in town! Always have my cars serviced at Richardson Toyota and have been doing so for over 10 years. My husband does too. Only exception would if we are out o More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Grier, Alan Bostley
Feb 15, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 10, 2019

Very nice, on time Everyone in the service center was very professional and courteous . I will come back for service , and probably buy a car in this location in near fu More

by Alicia2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott MacDonald
Feb 15, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager.

February 09, 2019

Recall I love the customer service it’s prolly one of the best of any dealership I’ve been to. I would recommend it to everyone. More

by Eddyurizar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jermy
Feb 15, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager.

February 08, 2019

Always professional and friendly The service department is always professional and friendly. They explain what you need and are always willing to go the extra mile. I have never had More

by Srd40s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Michael
Feb 22, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager.

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