Toyota of Richardson - Service Center

Great Really enjoy working with Lee I trust Lee and his recommendations. He is knowledgeable and straight forward with his opinion. But leaves all the decisions up to you I will hig I trust Lee and his recommendations. He is knowledgeable and straight forward with his opinion. But leaves all the decisions up to you I will highly recommend Lee nd the service department More

I like customer service He has a good customer service, goes above and beyond to provide good service for his customers. He is so professional and helpful, makes customer to He has a good customer service, goes above and beyond to provide good service for his customers. He is so professional and helpful, makes customer to feel good. More

Excellent as usualI I have found the prices here are competitive and the overall service is perfect; therefore, I no longer hunt for cheaper service that is not as good. I have found the prices here are competitive and the overall service is perfect; therefore, I no longer hunt for cheaper service that is not as good. More

love lee We drive by another Toyota dealer/maintenance department on our way to Richardson. We do this because of our long relationship with Lee. He's polite, We drive by another Toyota dealer/maintenance department on our way to Richardson. We do this because of our long relationship with Lee. He's polite, professional, and trustworthy. We love Lee. More

Good experience after awkward check-in procedure. They provide good service but they have a very awkward two-stage checking procedure where you see somebody who takes basic information from you and th They provide good service but they have a very awkward two-stage checking procedure where you see somebody who takes basic information from you and then you have to wait sometimes for a lengthy period to see a service advisor. This makes it especially awkward if you have someone that is giving you a lift away from the dealership after a drop off. More

Good customer service always there to help and on time. Staffs are friendly and on point with timing.i got a free car wash. Thanks always there to help and on time. Staffs are friendly and on point with timing.i got a free car wash. Thanks More

great job Knowledgeable staff, thorough job well done. Felt everyone cared about the work. Everyone I spoke with was Friendly and concerned about my car. Great Knowledgeable staff, thorough job well done. Felt everyone cared about the work. Everyone I spoke with was Friendly and concerned about my car. Great experience. More

My experience was excellent. My experience was excellent Jeff Harris educated me, when I told him that my car felt like it was misfiring when I reached speeds between 40-50mph. he My experience was excellent Jeff Harris educated me, when I told him that my car felt like it was misfiring when I reached speeds between 40-50mph. he checked it out and informed me it was the tourque converter also that it was under warranty saving hundreds of dollars, Thank you Jeff. More

Quick and prompt acheduling I received a prompt and convenient appointment, and the service advisor, Lee, answered my questions and informed me thoroughly and politely about the I received a prompt and convenient appointment, and the service advisor, Lee, answered my questions and informed me thoroughly and politely about the services. I had confidence that I would receive only the services necessary and fair charges. More

Taking care of the customer Great experience. Thomas took care of my car. Explained that an updated Map Sim was not stocked, but they went and picked one up. Word. Great experience. Thomas took care of my car. Explained that an updated Map Sim was not stocked, but they went and picked one up. Word. More