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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,458 Reviews
Call Service Center (972) 201-9228

1,458 Reviews of Toyota of Richardson - Service Center

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December 14, 2024

Great service at this dealership. My sales rep always does a great job in making sure I'm taken care of. More

by Blake Wheeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Toyota of Richardson responded

Thank you for your feedback! We’re glad to hear about your positive experience. Please don’t hesitate to reach out if there’s anything else we can assist you with.

December 13, 2024

Professional and prompt service on our Toyota. Went above and beyond. Will use them again. More

by trunkbears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Toyota of Richardson responded

Thank you for the great feedback! We're glad to hear you had a professional and prompt experience. We look forward to serving you again in the future!

December 13, 2024

The dealership staff was very professional and helpful. My service advisor Harris Hung Nguyen was especially kind and thorough in assisting me to get my car properly serviced. More

by Yueying123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harris Hung Nguyen
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Dec 16, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We’re glad to hear that Hung provided such great assistance and ensured your car was properly serviced. We appreciate you choosing us, and we’ll make sure to pass along your compliments. If you need anything else, feel free to reach out. Thank you again for your support!

December 11, 2024

The Toyota of Richardson dealership is a very good dealership that we have used for almost 25 years. Their service department is exceptional. I have recommended Lee Schuster as a service agent to many More

by Christiduncan128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We’re thrilled to hear about your positive experience over the past 25 years. Lee is a great asset to our team, and we truly appreciate your continued loyalty. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for recommending Lee and trusting us with your vehicle needs!

December 11, 2024

Marco was a great service technician. The truck work was done in a timely manner. More

by Ironchef58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco was great.
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Dec 13, 2024 -

Toyota of Richardson responded

Thank you for your review! We're glad to hear that Marco provided great service and got your truck taken care of in a timely manner. We appreciate your business and look forward to assisting you again in the future.

December 10, 2024

Helpful courteous knowledgeable. Work done in a timely manner. The pricing was fair. I would use them again. More

by jar625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 11, 2024 -

Toyota of Richardson responded

Thank you for your review! We’re pleased to hear that you had a positive experience with our team—helpful, courteous, and knowledgeable service is what we strive for. It’s great to know that the work was completed in a timely manner and that you found our pricing fair. We look forward to serving you again in the future!

December 08, 2024

I’m very satisfied with the service at this dealership there are very reliable I will keep taking my Venza at this location.! More

by Anahi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that you're satisfied with the service and that you trust us with your Venza. We look forward to continuing to provide you with excellent service in the future!

December 07, 2024

Excellent customer service and step by step update A good place to have your car taken care.of Polite staff Their step by step update on the progress of service is very professional Keep up the good More

by Joemax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Semien
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Dec 09, 2024 -

Toyota of Richardson responded

Thank you for your wonderful feedback! We’re so glad to hear that you had a positive experience with our team. Providing excellent customer service and keeping you informed throughout the service process is a top priority for us. We truly appreciate your kind words and look forward to continuing to serve you in the future. Thank you for choosing us!

December 07, 2024

The service at Toyota of Richardson is very prompt and kind to us. The staff are very polite. More

by Yutaka Suzuki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Thai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. Our staff strives to provide prompt and courteous service, and it's wonderful to know we met your expectations. We look forward to serving you again in the future!

December 07, 2024

Great service at reasonable prices. The dealer service specials are a good value. Plus Toyota trained technicians are knowledgeable More

by rvlewis226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Toyota of Richardson responded

Thank you for sharing your positive experience! We're thrilled to hear that you found our service to be both great and reasonably priced. It's wonderful to know that you appreciate the value of our dealer service specials and the expertise of our Toyota-trained technicians. Your trust in our team means a lot to us, and we're committed to continuing to provide you with excellent service and knowledgeable care for your vehicle. We look forward to serving you again in the future!

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