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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,449 Reviews
Call Service Center (972) 201-9228

1,449 Reviews of Toyota of Richardson - Service Center

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November 23, 2024

The only place I would trust for my car. care. Thank you for your service. More

by gangel79
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Toyota of Richardson responded

Thank you so much for your kind words! We're honored to be your trusted choice for car care. It’s always a pleasure to provide you with the best service, and we look forward to continuing to meet your needs in the future!

November 22, 2024

Lee did a great job, very, quick, personable and straightforward. Helped make my visit smooth and easy More

by Elijah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Toyota of Richardson responded

Thank you for your fantastic 5-star review! We're so glad to hear that Lee provided quick, personable, and straightforward service, making your visit smooth and easy. We truly appreciate your feedback and look forward to assisting you again in the future!

November 22, 2024

Benito, was excellent in taking care of my request. The service was quick and amazing. More

by pragathivyna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito
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Nov 25, 2024 -

Toyota of Richardson responded

Thank you for your wonderful 5-star review! We’re so glad to hear that Benito took great care of your request and provided quick and amazing service. We truly appreciate your feedback and look forward to serving you again in the future!

November 21, 2024

I received an excellent customer service and good recommendations for my ca service. Thank you More

by helenjo2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Toyota of Richardson responded

We're thrilled to hear that you received excellent customer service and helpful recommendations. We strive to provide top-notch service to all our customers. Thank you for choosing us!

November 21, 2024

Grait team, thank u for your attention to me, I hope to see u again soon More

by edmon6031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Nov 25, 2024 -

Toyota of Richardson responded

Thank you for your wonderful 5-star review! We’re so glad to hear you had a positive experience with our team. It was a pleasure assisting you, and we look forward to seeing you again soon. Thank you for choosing us!

November 21, 2024

Have been using Toyota of Richardson since 1999. Always have professional service, done in a timely manner. I totally depend on service advisor Lee Schuster to keep my vehicles in great running ord More

by Just Kenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Toyota of Richardson responded

We're delighted to hear that you've been a loyal customer since 1999! It's wonderful to know that Lee has consistently provided excellent service and kept your vehicles in top condition. We value your long-standing trust and look forward to continuing to serve you in the future.

November 20, 2024

Every person I dealt with was very professional and personable. Eduardo was very helpful regarding the condition of my vehicle and what I needed to do to keep my car in tip top shape. More

by esartain68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo
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Nov 21, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience! We're so glad to hear that Eduardo was able to assist you and provide helpful advice on maintaining your vehicle. It's great to know that you felt well taken care of by our professional and personable team. If you ever need anything else, don't hesitate to reach out. We look forward to serving you again!

November 19, 2024

Timely and excellent service - Lee schuster is an excellent service manager - well behaved and knowledgeable More

by Leelamvarghese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 21, 2024 -

Toyota of Richardson responded

Thank you for your positive review! We're so glad to hear that you received timely and excellent service, and we truly appreciate your kind words about Lee. We take pride in having knowledgeable and professional team members, and it's great to know that Lee made such a positive impact on your experience. If you need any further assistance, feel free to reach out!

November 19, 2024

We were able to get the car in right away which was important because my daughter was taking it on a trip. Really appreciate th level of service. More

by colleengilmour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin and I’m not sure
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Nov 20, 2024 -

Toyota of Richardson responded

Colleen, we’re thrilled to hear you had such a positive experience! It's great to know we could assist you promptly, especially for your daughter’s trip. Thank you for your kind words about our service; we look forward to helping you again in the future!

November 18, 2024

First time visiting this location for service and it was absolutely an awesome experience from the minute we lined up to the end. Everyone is very welcoming and very friendly especially Ryan! More

by cardonam76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Nov 20, 2024 -

Toyota of Richardson responded

We're thrilled to hear you had an awesome first visit! Our team works hard to create a welcoming atmosphere, and we’re glad Ryan made a positive impact. We look forward to seeing you again soon!

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