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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,448 Reviews
Call Service Center (972) 201-9228

1,448 Reviews of Toyota of Richardson - Service Center

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September 09, 2024

All representatives were friendly and accommodating. I liked the updated waiting room.Also liked the coffee maker. More

by bobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Toyota of Richardson responded

Thank you for your positive feedback! We’re glad to hear that our team provided friendly and accommodating service and that you enjoyed the updated waiting room and coffee maker. Your comfort and satisfaction are important to us, and we’re pleased that we could make your visit enjoyable. If you have any other comments or need further assistance, feel free to let us know!

September 08, 2024

Service for my 4-Runner was very thorough and covered everything that was needed including a brake job. Lee Schuster always takes great care of my vehicle. However, the free Clean & Shine car wash afte More

by KRB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Toyota of Richardson responded

Thank you for your feedback and for recognizing Lee dedication to taking care of your 4-Runner. We're pleased to hear that the service met your expectations. We apologize for the inconvenience regarding the car wash. We'll address this issue with the location to ensure it's available in the future. If you have any other concerns or need further assistance, please don't hesitate to reach out.

September 07, 2024

Excellent service with a short wait time for the oil change and other work done. More

by nrusso14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hogue
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Sep 10, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience! We're happy to hear that you received excellent service and that your oil change and other work were completed in a timely manner. We appreciate your trust in us and look forward to serving you again in the future!

September 07, 2024

Aaron did an excellent job helping me with my service. Great job Richardson Toyota! Woooohoooo More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Sep 10, 2024 -

Toyota of Richardson responded

Thank you for your fantastic review! We're thrilled to hear that Aaron provided excellent service and that you had a great experience. Your enthusiasm and satisfaction mean a lot to us. If you need anything else in the future, don’t hesitate to reach out!

September 07, 2024

The sales dept was great helping me find the perfect fit for me. The service dept has been super easy to schedule with and make sure all matters are fully taken care of More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Sep 10, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that both our sales and service departments provided you with a great experience. Our team is dedicated to helping you find the perfect fit and ensuring that all your needs are met efficiently. If you ever need further assistance, don’t hesitate to reach out. We look forward to serving you again!

September 06, 2024

Quick service turn around. Easy to do business with and excellent communication through the process. More

by Dallas Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Toyota of Richardson responded

Thank you for your feedback! We’re thrilled to hear that you experienced quick service, found it easy to do business with us, and appreciated the excellent communication. Your satisfaction is important to us, and we look forward to serving you again in the future!

September 04, 2024

Professional, courteous, technical, and quick in service team. The service waiting area has clean environment with More

by Muby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Toyota of Richardson responded

Thank you for your positive review! We’re pleased to hear that you found our service team professional, courteous, and efficient. It’s great to know that you also appreciated the clean environment of our waiting area. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again!

September 03, 2024

Always recieve excellent service from my service Rep Brandon at Toyota of Richardson. I trust him, he gives me my options, he keeps me informed and makes sure everything is done correctly. Have been usi More

by andchob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
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Sep 04, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that Brandon and our team at Toyota of Richardson have consistently provided you with excellent service over the years. Trust and communication are key to a great service experience, and we're glad Brandon has been a reliable part of that for you. We truly appreciate your loyalty over the past 14 years and look forward to continuing to serve you with the same high level of care and attention.

September 03, 2024

Done in no time, didn’t even have time to enjoy the coffee. Amazing and Efficient. I love Toyota of Richardson More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Silverio
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Sep 05, 2024 -

Toyota of Richardson responded

Thank you for the great feedback! We’re thrilled to hear that you found our service amazing and efficient, even if it meant you didn’t get to enjoy the coffee. We love having you as a customer and look forward to seeing you again at Toyota of Richardson. If you need anything in the future, we’re here to help!

September 02, 2024

Good Toyota Dealer. . Service is exceptional excellent. Good offers that’s difficult to beat with other Toyota competitors!! More

by jehosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that you had an exceptional experience with our service and found our offers to be competitive. We strive to provide the best possible service and value for our customers. If you have any more needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again!

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