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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,464 Reviews
Call Service Center (972) 201-9228

1,464 Reviews of Toyota of Richardson - Service Center

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September 07, 2024

Excellent service with a short wait time for the oil change and other work done. More

by nrusso14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hogue
Report | Print
Sep 10, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience! We're happy to hear that you received excellent service and that your oil change and other work were completed in a timely manner. We appreciate your trust in us and look forward to serving you again in the future!

September 06, 2024

Quick service turn around. Easy to do business with and excellent communication through the process. More

by Dallas Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Toyota of Richardson responded

Thank you for your feedback! We’re thrilled to hear that you experienced quick service, found it easy to do business with us, and appreciated the excellent communication. Your satisfaction is important to us, and we look forward to serving you again in the future!

September 04, 2024

Professional, courteous, technical, and quick in service team. The service waiting area has clean environment with More

by Muby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Toyota of Richardson responded

Thank you for your positive review! We’re pleased to hear that you found our service team professional, courteous, and efficient. It’s great to know that you also appreciated the clean environment of our waiting area. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again!

September 03, 2024

Always recieve excellent service from my service Rep Brandon at Toyota of Richardson. I trust him, he gives me my options, he keeps me informed and makes sure everything is done correctly. Have been usi More

by andchob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
Report | Print
Sep 04, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that Brandon and our team at Toyota of Richardson have consistently provided you with excellent service over the years. Trust and communication are key to a great service experience, and we're glad Brandon has been a reliable part of that for you. We truly appreciate your loyalty over the past 14 years and look forward to continuing to serve you with the same high level of care and attention.

September 03, 2024

Done in no time, didn’t even have time to enjoy the coffee. Amazing and Efficient. I love Toyota of Richardson More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Silverio
Report | Print
Sep 05, 2024 -

Toyota of Richardson responded

Thank you for the great feedback! We’re thrilled to hear that you found our service amazing and efficient, even if it meant you didn’t get to enjoy the coffee. We love having you as a customer and look forward to seeing you again at Toyota of Richardson. If you need anything in the future, we’re here to help!

September 02, 2024

Good Toyota Dealer. . Service is exceptional excellent. Good offers that’s difficult to beat with other Toyota competitors!! More

by jehosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're thrilled to hear that you had an exceptional experience with our service and found our offers to be competitive. We strive to provide the best possible service and value for our customers. If you have any more needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again!

September 01, 2024

Service was great and Lee Schuster was wonderful. Took out time to explain to me and my wife, what needs to be done in our car. More

by Peter Nwanze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We’re delighted to hear that Lee provided excellent service and took the time to explain everything to you and your wife. We’re committed to ensuring our customers fully understand their vehicle’s needs. If you have any more questions or need further assistance, feel free to reach out. We look forward to seeing you again!

August 31, 2024

Brandon did a great job of taking care of my vehicle, as usual. I’m really thankful that we found him after our move to Dallas just a few years ago. More

by Cnixhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
Report | Print
Sep 03, 2024 -

Toyota of Richardson responded

Thank you for the kind words! We’re thrilled to hear that Brandon has been consistently taking great care of your vehicle and that you’ve had a positive experience with us since your move to Dallas. We’ll make sure to pass along your appreciation to Brandon. If you need anything else, don’t hesitate to reach out!

August 31, 2024

Great service and the technician was very informative. Timely service and friendly staff. New looking waiting lounge. More

by Prachukpb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Sep 03, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our service team and enjoyed our updated waiting lounge. It’s great to know that our technician was both informative and friendly. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!

August 30, 2024

Great place with great customer service. We have been part of the Toyota family for many years and we’re happy with the service we get here. More

by Towfik Yusuf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Sep 03, 2024 -

Toyota of Richardson responded

Thank you for your continued loyalty and for sharing your positive experience! We’re delighted to hear that you’re happy with the service and appreciate your long-standing support. If there’s anything more we can do for you, please don’t hesitate to let us know.

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