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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,464 Reviews
Call Service Center (972) 201-9228

1,464 Reviews of Toyota of Richardson - Service Center

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August 30, 2024

Justin is THE best! Always takes great care of us and makes service as quick and painless as possible More

by Gretchen E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Sep 03, 2024 -

Toyota of Richardson responded

Thank you for your fantastic review! We're so glad to hear that Justin consistently provides excellent care and makes your service experience quick and painless. We'll be sure to pass along your kind words to him. If you need anything else or have any other questions, feel free to reach out. We're here to help!

August 27, 2024

Brandon is an excellent advisor, is very detailed on exactly what’s going to happen to your vechile and why services need to happen. More

by Pablo Rodarte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jones
Report | Print
Aug 28, 2024 -

Toyota of Richardson responded

Thank you for the fantastic review! We’re thrilled to hear that Brandon provided you with such detailed and helpful service. It’s our goal to ensure every customer feels informed and confident about their vehicle’s care. If you need anything else, don’t hesitate to reach out!

August 27, 2024

I, always have a good experience at Toyota of Richardson. The service is great. Great More

by Feldmanben49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

Toyota of Richardson responded

Thank you for your continued support and positive feedback! We're thrilled to hear that you always have a good experience with us. If you ever need anything or have any questions, don’t hesitate to reach out. We look forward to serving you again!

August 27, 2024

Good customer service. I will definitely encourage each and everyone to contact Toyota of Richardson. They are the best. More

by jadaadusei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Aug 28, 2024 -

Toyota of Richardson responded

Thank you for the great feedback! We're delighted to hear that you had a positive experience with us. Your recommendation means a lot, and we look forward to continuing to provide top-notch service. If you or anyone you know needs assistance, we're here to help!

August 25, 2024

I like this dearlership. People who work there are nice. My car was taken care well there! More

by khai9116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Villa
Report | Print
Aug 28, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team and that your car was well taken care of. We look forward to continuing to serve you in the future!

August 24, 2024

10/10 service and genuinely very nice staff all around. I came in for an oil change and got an oil change without any upcharge. More

by 69ApexLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
Report | Print
Aug 28, 2024 -

Toyota of Richardson responded

Thank you for the fantastic review! We're thrilled to hear that you had a 10/10 experience and found our staff to be nice. It's great to know that your oil change went smoothly without any unexpected charges. We look forward to serving you again in the future. If you need anything else, don't hesitate to reach out!

August 24, 2024

Fast, efficient, kind people They are all Very helpful, they got me in and out quick More

by linamize
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron
Report | Print
Aug 28, 2024 -

Toyota of Richardson responded

Thank you for the great feedback! We’re glad to hear that you found our team fast, efficient, and kind. It’s our goal to provide quick and helpful service, and we’re pleased to know we met that standard for you. If you need anything else, don’t hesitate to reach out!

August 23, 2024

I have had excellent buying and service experiences with this dealer. My service advisor is competent and trustworthy. More

by AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne Rose
Report | Print
Aug 28, 2024 -

Toyota of Richardson responded

Thank you for sharing your positive experiences with us! We're delighted to hear that both your buying and service experiences have been excellent. It’s great to know that your service advisor has been competent and trustworthy. Your satisfaction is our top priority, and we appreciate your continued trust in our dealership. If there’s anything more we can do for you, please don’t hesitate to let us know!

August 23, 2024

Asst. Service Manager was responsive to my needs. I was told 1 to 1.5 hours but my car was ready to go in 30 minutes. Very pleased. More

by George Pickett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Albiso
Report | Print
Aug 28, 2024 -

Toyota of Richardson responded

We’re thrilled to hear about your positive experience! It’s great to know that our Assistant Service Manager was responsive to your needs and that your car was ready much sooner than expected. Your satisfaction is important to us, and we appreciate your feedback. If you need anything else, don’t hesitate to reach out!

August 22, 2024

Great and timely service today. Roger did a great job. He made sure everything went well. More

by kedricesimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Report | Print
Aug 27, 2024 -

Toyota of Richardson responded

Thank you for your kind words! We’re glad to hear that Roger provided you with great and timely service. We’ll be sure to share your feedback with him. If you need anything else or have further questions, feel free to reach out. We look forward to seeing you again!

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