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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,431 Reviews
Call Service Center (972) 201-9228

1,431 Reviews of Toyota of Richardson - Service Center

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February 13, 2024

My Service Advisor was very helpful professional and knowledgeable. The next time I have any needs for my vehicle, I will definitely bring it to you guys for any repairs and / or Service. Thank you. More

by Jdfoxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

February 12, 2024

Amazing staff, fast and efficient service and also wonderful environment. Love what they’ve done to the place More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
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Feb 12, 2024 -

Toyota of Richardson responded

Thank you, Carlos! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

February 12, 2024

The service visit was for an oil change per toyota Nd it was done ahead of time. More

by RonH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny gallup
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Feb 13, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

February 11, 2024

Every one is friendly and accommodating! ! Service is always quick and will answer any questions or concerns promptly. Over all exceptional visit!! More

by Luvpkbw25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

February 10, 2024

Lee does a fantastic job! I really appreciate his help with keeping my 4Runner in great condition. Thanks for excellent service. More

by MARGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2024 -

Toyota of Richardson responded

I'm happy to hear it, Margo! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

February 10, 2024

Brandon was great! ! He always is professional and fair/ and is aSTAR at Toyota of Richardson More

by Jim.Gilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Feb 12, 2024 -

Toyota of Richardson responded

Thank you, Jim! I am glad to hear our team member, Brandon, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

February 10, 2024

Solid communication, courteous staff, Toyota of Richardson is well located and deserving of your business. I will be back. More

by Russell.keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle !
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Feb 12, 2024 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

February 08, 2024

Appreciate Lee Schuster Friendly service Transport to, and from the mall, while waiting for my car to be repaired serviced Friendly people quality work More

by Carol Shone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Girl working at the PlayStation
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Feb 09, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience, Carol. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

February 08, 2024

Gives good service in a professional yet friendly manner. Waiting area could use some updating. More

by B. E.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Phillips - service
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Feb 08, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

February 08, 2024

Outstanding dealership in every area encountered with experinces covering more than one vehicle and more than 15 years. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2024 -

Toyota of Richardson responded

Thank you for the kind words, Steve! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

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