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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,458 Reviews

1,458 Reviews of Toyota of Richardson - Service Center

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February 21, 2024

Great service all questions answered to the fullest . Wait was not long with out an appt More

by Selveigonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle rust
Feb 21, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

February 20, 2024

Toyota if Richardson has excellent customer service. The service department employees are knowledgeable, respectful, and professional. More

by Mscamme104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Rust
Feb 21, 2024 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

February 18, 2024

Lee Scheuster is a great service advisor. Highly recommend him! I go to Toyota of Richardson for all of my car service needs More

by Short.kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

February 17, 2024

I’ve been going here for years and always very happy with the quality of service!! I highly recommend Toyota of Richardson! More

by Ckobey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

February 17, 2024

The service team makes the process smooth and easy. Benito was very helpful and kept me updated on the status of my vehicle More

by Nonna5.5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
Feb 19, 2024 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

February 17, 2024

Professional and comfortable environment to get a service done on your car as always satisfactory More

by Jamadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

February 16, 2024

Appointment was very fast from the service center. Kyle was able to explain what was being done to my car plainly, and was also very friendly to interact with. Thanks! More

by JPaguio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Rust
Feb 19, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

February 16, 2024

I go to Toyota Of Richardson because of Lee Schuster. He has a consultant professional and I respect and appreciate all his service suggestions. More

by laurawatters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Toyota of Richardson responded

Thank you. We're pleased to hear that our team member, Lee, left you with a positive impression. Thank you for choosing Toyota of Richardson. Let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

February 16, 2024

To Toyota of Richardson Service Department, I have had my car maintained at Toyota since I bought it. Lee Schuster has been my contact all these years. I find him to be a good listener, very knowledgeable More

by Joan Engle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Toyota of Richardson responded

Thank you, Joan! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

February 15, 2024

I always take my car to Toyota of Richardson for all my car needs. The service dept performs excellent work and always consults me whenever my car needs attention. More

by robinson.pamron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Toyota of Richardson responded

Thank you for being a continued customer! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

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