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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,520 Reviews
Call Service Center (972) 201-9228

1,520 Reviews of Toyota of Richardson - Service Center

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June 30, 2025

The service department here at Toyota Richardson is the best I have ever gone to in my 73 years. More

by Sunshine 147vhudak69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Ann Rose
Report | Print
June 29, 2025

Took my Toyota in for a factory recall. They provided transportation between there and home while I waited. Also gave me a free car wash. Royal treatment,. More

by alcuin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Matthew Cox
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June 28, 2025

Best dealership to ever go to quick and very fast at there jobs love u guys More

by Leffalltyneisha20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 27, 2025

Hey u guys are lucky to have Patrick on your team ! He was an amazing awesome service advisor ! More

by Joe garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick
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June 27, 2025

Thanks for helping me engine oil change and brakes fluid flush. Thanks for providing good service More

by qzhang4504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Silverio Naje
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June 27, 2025

Good customer service always. I like Toyota of Richardson. They are always on point. Thank you 🙏 More

by jadaadusei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 25, 2025

Service advisor Kelce was awesome. From driving in to the Service department to checkout everyone was awesome. More

by fourmvendingllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stiger
Report | Print
Jun 26, 2025 -

Toyota of Richardson responded

Thank you for sharing your experience! We're thrilled to hear that Kelce and the entire service team made your visit smooth from start to finish. Providing great service at every step is our goal, and it's wonderful to know that came through during your visit. We appreciate your kind words and look forward to seeing you next time!

June 24, 2025

Service was timely and complete. The quoted price was close to the final invoice. On a negative note, there were so many people waiting inside that there wasn’t a seat anywhere. More

by Apollobnd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, in service
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Jun 25, 2025 -

Toyota of Richardson responded

Thank you for your fantastic feedback! We're glad to hear that you found our service timely and our pricing transparent. We appreciate your patience during busy times and are continually working to improve the experience for all our customers. Your insights are invaluable to us!

June 24, 2025

Excellent job with Toyota rav4 2023 The best product and love it. I have recommended it to my uncle to get one More

by bimboadesida.ba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Obazee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Toyota of Richardson responded

Thank you for the fantastic review! We're thrilled to hear you're loving your 2023 RAV4 and appreciate your recommendation. Your support means a lot to us!

June 22, 2025

My service person was great. She kept me informed of the process. She gave me repair options to suit my budget. I’m extremely satisfied with the service. More

by debbdoyle14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Ann Rose
Report | Print
Jun 24, 2025 -

Toyota of Richardson responded

Thank you! We're thrilled to hear about your positive experience. Keeping our customers informed and offering budget-friendly options is a priority for us. Your satisfaction means a lot, and we look forward to serving you again!

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