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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,430 Reviews
Call Service Center (972) 201-9228

1,430 Reviews of Toyota of Richardson - Service Center

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January 31, 2024

The assistant manager Eddie is very polite and helpful. Service is well received. I will recommend their service to my friends. I will return as well! More

by sunnyatplano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
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Feb 01, 2024 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

January 31, 2024

Continue to have faithful service…now for 23 years on my 2001 auto. Lee Schuster has led the service on each visit for all these years. I am very grateful. More

by cgmaurer.phd1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

January 29, 2024

Good customer services and employees are professionals, you have all information needed. I do appreciate for them to keep on working on this way. That makes me confident using my Toyota . More

by goudob2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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Jan 30, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

January 29, 2024

Mr Brandon was great in service as always, I enjoy being a Toyota service client THANKS!! More

by cleonjeffery2@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Phillips
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Jan 29, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Brandon, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

January 28, 2024

Fine customer services. My truck’s fixed in one time. When I take my truck to Toyota Dealer for repair, I know I get peace of mind. More

by Aazein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

January 28, 2024

Oliver my service advisor was great! But, the waiting area is so nasty..it really needs to be renovated or at least replace the chairs. More

by Jochenry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Report | Print
Jan 29, 2024 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

January 28, 2024

Every one working at the service centre are friendly and suggesting better for you car More

by rajal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Jan 29, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

January 28, 2024

i like the service here we don't have appointments but we waiting only 1 hours for the oils change it's very good More

by nguyen2147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

January 26, 2024

The Toyota Service Center is one of the main reasons I stay with Toyota cars. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Toyota of Richardson responded

I'm happy to hear it, Tom! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

January 26, 2024

Aaron Cox provided excellent customer service and was very helpful throughout my appointment at Toyota! More

by Vmtyso02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cox
Report | Print
Jan 26, 2024 -

Toyota of Richardson responded

Hi there, Thank you for your review. We are so happy to hear that Aaron provided you with excellent service. We appreciate your kind words and patronage. Please visit us again for all of your vehicle needs!

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