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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,430 Reviews

1,430 Reviews of Toyota of Richardson - Service Center

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January 25, 2024

Great advisors and service. They look into your best interests. Won’t go anywhere else. More

by Ironchef58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
Jan 25, 2024 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

January 23, 2024

My service rep, Lee Schusler, provided me with excellent service. I will use this dealership again. More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

January 22, 2024

Benito was polite and understanding. Communication throughout the battery/tire experience was excellent. I hope he’s there next time, too. More

by Jerimcguire
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
Jan 23, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

January 20, 2024

Kind, very helpful, took time to tell me how long my car would take and everything my car was needed, also reminded me when my next oil change is, very professional. I also did not have an appointment but g More

by Jhozzanne.kamuyu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

January 19, 2024

Toyota Richardson is giving a best and good service. Thank you very much for the good and cooperative attitude More

by Biju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kawa
Jan 22, 2024 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

January 19, 2024

The team is very good, especially Mr. kawa, thank you very much for the special care for the customers More

by Biju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kawa
Jan 22, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

January 19, 2024

I have been customer of this dealer since 2000. Sales associates and service representative are very professional. More

by cdodani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Toyota of Richardson responded

Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Maria Arenas, Customer Relations Manager

January 19, 2024

Taimoor aka Frank - is always such a joy to deal with and knowledgeable. I've previously dealt with him at the Plano location and trust his expertise so much I brought my business to him here at Toyota Rich More

by Mayra S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taimoor "Frank" Q.
Jan 19, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

January 19, 2024

I had a good experience today. My service technician, Gerard Worthy, made the big difference. He was knowledgeable, friendly, and helpful. More

by Slash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerard Worthy
Jan 22, 2024 -

Toyota of Richardson responded

It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

January 18, 2024

I was treated with respect and dignity and my questions answered. I recommend Toyota of Richardson More

by Lilafarmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Jan 19, 2024 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

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