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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,430 Reviews
Call Service Center (972) 201-9228

1,430 Reviews of Toyota of Richardson - Service Center

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January 17, 2024

I don't know much about the dealership, but Lee Schuster in the Service department stands out. I've been taking my Tacoma to Toyota of Richardson since 2012. They've earned my trust. More

by John Wick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Toyota of Richardson responded

I'm happy to hear it, John! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

January 13, 2024

Service was top notch and appreciated all the help. Frank was easy to work with More

by Gwredrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

January 13, 2024

Service advisor Lee is Outstanding. Toyota Richardson is fortunate to have a professional like him on their team. More

by Happypurchase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Lee, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

January 12, 2024

Toyota of Richardson has the Best customer service , great job and great staff. Thank you More

by Habibishahla99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 15, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

January 12, 2024

Service is very good, Service advisor is nice, kind and willing to help the best. More

by toannw9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron, Cox
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Jan 15, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

January 09, 2024

Great customer service and providing information on car service needs. Professional and polite customer service More

by Tam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2024 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

January 08, 2024

I have a lot of confidence in this dealership especially because of Jesus. He has taken care of me and my family for several years from buying new cars to maintenance. We are truly grateful! More

by gabrielaochoa2143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Report | Print
Jan 09, 2024 -

Toyota of Richardson responded

Thank you! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

January 08, 2024

So far my experiences have been good, I've only been twice, my first time I waited an hr for my first maintenance l. This time it took only 30 minutes. Taimoor Qazilbash one of the service advisor was r More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taimoot Qazilbash
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Jan 09, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience, Jay. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

January 07, 2024

Toyota of Richardson is quick, thorough, and efficient. I will definitely be going back to this Toyota location. More

by mj.babers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne Rose
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Jan 08, 2024 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

January 07, 2024

Fast and efficient service. Service rep was courteous and took the time to go over what needed to be done. More

by tatrinh98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
Report | Print
Jan 08, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

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