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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,494 Reviews

1,494 Reviews of Toyota of Richardson - Service Center

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February 17, 2024

I’ve been going here for years and always very happy with the quality of service!! I highly recommend Toyota of Richardson! More

by Ckobey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

February 17, 2024

Professional and comfortable environment to get a service done on your car as always satisfactory More

by Jamadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

February 16, 2024

To Toyota of Richardson Service Department, I have had my car maintained at Toyota since I bought it. Lee Schuster has been my contact all these years. I find him to be a good listener, very knowledgeable More

by Joan Engle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Toyota of Richardson responded

Thank you, Joan! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

February 16, 2024

Appointment was very fast from the service center. Kyle was able to explain what was being done to my car plainly, and was also very friendly to interact with. Thanks! More

by JPaguio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Rust
Feb 19, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

February 16, 2024

I go to Toyota Of Richardson because of Lee Schuster. He has a consultant professional and I respect and appreciate all his service suggestions. More

by laurawatters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Toyota of Richardson responded

Thank you. We're pleased to hear that our team member, Lee, left you with a positive impression. Thank you for choosing Toyota of Richardson. Let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

February 15, 2024

I always take my car to Toyota of Richardson for all my car needs. The service dept performs excellent work and always consults me whenever my car needs attention. More

by robinson.pamron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Toyota of Richardson responded

Thank you for being a continued customer! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

February 14, 2024

Knowledgeable, courteous, friendly. Would recommend to other Toyota owners. I will be back again if needed. More

by Markintx222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

February 14, 2024

Excellent service and warranty work at TOR form Mike and manager Johnnie. Will definitely be back More

by Bob S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnnie and Mike
Feb 14, 2024 -

Toyota of Richardson responded

I am happy to hear our team was able to help, Bob. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

February 13, 2024

Staff in there is nice and patient, I didn’t wait too long, , thank they get me in last minute. More

by may_xiao27030
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Feb 13, 2024 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

February 13, 2024

Had great service with Toyota of Richardson. Specifically, Aaron Cox was my service advisor. He communicated efficiently and was as on top of updates. I appreciated his professional service and More

by rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cox
Feb 13, 2024 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

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