Toyota of Richardson - Service Center

Beth Anne Rose was excellent—thorough and organized. I ended up waiting three hours due to nails in the two back tires—probably due to the extensive work going on in LBJ (which I must cross almost daily I ended up waiting three hours due to nails in the two back tires—probably due to the extensive work going on in LBJ (which I must cross almost daily). Two new tires and the repair work were expensive, but I am hopefully “good to go” for awhile. Thanks for the careful, thorough work! More

Great service. It was Fast and informative. Benito was great! I really appreciate this dealership every time I go for routine service. It was Fast and informative. Benito was great! I really appreciate this dealership every time I go for routine service. More

Service technicians do great work! I go out of my way across town to get my vehicle serviced at Toyota of Richardson. I go out of my way across town to get my vehicle serviced at Toyota of Richardson. More

Brandon is very helpful and knowledgeable and informative We personally selected him as our service rep. We personally selected him as our service rep. More

Brandon was able to get me in on my scheduled time and complete work in a timely manner complete work in a timely manner More

I am a retired employee of Toyota corporate and this was my first visit with a dealership. Everyone at the Toyota of Richardson was so courteous and gave me 5 star service. I was impressed!! Shout out to my first visit with a dealership. Everyone at the Toyota of Richardson was so courteous and gave me 5 star service. I was impressed!! Shout out to Danny, Justin and Benito! It feels like a family here. Thank u for taking care of me. I recommend this dealership to everyone to wants to feel special. Thank you! More

Excellent service , good customer service, good communication, quality, friendly, trust worthy, timely , reliable, efficient and satisfying customer communication, quality, friendly, trust worthy, timely , reliable, efficient and satisfying customer More

Toyota of Richardson service keeps my 2014 Runner running perfectly while I continue the long wait for the new model of 4Runner to be released. I love being able to schedule online and having the option to w perfectly while I continue the long wait for the new model of 4Runner to be released. I love being able to schedule online and having the option to wait or be shuttled to work. Their service advisors are top notch. More

Great customer service, everyone was very helpful. I took advantage of the free wifi and was able to get my emails done. I took advantage of the free wifi and was able to get my emails done. More

Well I wouldn't ever buy a car from this dealership again, but the service department was great. Aaron was my representative; he hands down made my experience with dealership service departments the be again, but the service department was great. Aaron was my representative; he hands down made my experience with dealership service departments the best ever. His attitude was awesome and he took the time to listen I my questions and answer every one of them. After the 1hr and 20min drive to get there I really appreciate the positive attitude, honest information, and prompt service. Maybe the sales department should look to them for some OJT. More