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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,494 Reviews

1,494 Reviews of Toyota of Richardson - Service Center

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February 04, 2024

Lee was sure to answer all questions pertaining to my car. Great service and I wasn’t there very long Loved that. More

by pugmick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

February 03, 2024

Staff was very courteous and answered all of my questions from greeting to valet personnel More

by Spike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

February 02, 2024

Gerard and team really delivered great service! He was able to set moderate expectations and over-deliver by getting my side mirror repaired! I'm happy with my experience! More

by beckie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerard Worthy
Feb 05, 2024 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

February 02, 2024

They were fast and efficient when I went to get my vehicle serviced. Wonderful service. More

by Chanthakhoune6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

January 31, 2024

Continue to have faithful service…now for 23 years on my 2001 auto. Lee Schuster has led the service on each visit for all these years. I am very grateful. More

by cgmaurer.phd1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

January 31, 2024

The assistant manager Eddie is very polite and helpful. Service is well received. I will recommend their service to my friends. I will return as well! More

by sunnyatplano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Feb 01, 2024 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

January 29, 2024

Good customer services and employees are professionals, you have all information needed. I do appreciate for them to keep on working on this way. That makes me confident using my Toyota . More

by goudob2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Jan 30, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

January 29, 2024

Mr Brandon was great in service as always, I enjoy being a Toyota service client THANKS!! More

by cleonjeffery2@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Phillips
Jan 29, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Brandon, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

January 28, 2024

Oliver my service advisor was great! But, the waiting area is so nasty..it really needs to be renovated or at least replace the chairs. More

by Jochenry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Jan 29, 2024 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

January 28, 2024

Every one working at the service centre are friendly and suggesting better for you car More

by rajal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Jan 29, 2024 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

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