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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,431 Reviews

1,431 Reviews of Toyota of Richardson - Service Center

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December 02, 2023

Benito, who handled my service appointment, was cheerful, informed, and got everything done quickly. I really appreciate it! More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Najera
Dec 04, 2023 -

Toyota of Richardson responded

Thank you, Nina! It means a lot to us to know that our team member, Benito, left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

December 01, 2023

Staff are always great; very flexible, informative and helpful with tire options and customer service! More

by TTAgg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taimoor Hassan Qazil
Dec 01, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

November 29, 2023

Fast service, great customer service, polite and courteous, helpful and knowledgeable, always doing a great job. More

by dominique_mirea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

November 29, 2023

Christian was very helpful with purchasing an affordable tire to replace the punctured tire of my car More

by Luvlyvivs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Christian, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

November 29, 2023

Love my car, loved the buying experience with Christina and Christian in the service department does a great job. I’ll keep coming back to Toyota of Richardson. More

by Mlhennes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian in the Service Department
Nov 30, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 29, 2023

Very impressed with the efficient manner in which they run the service center. They stay in touch with you the whole time they have your vehicle in the service center. Well run with competent service tech More

by bethanne333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 30, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

November 29, 2023

aaron is by far the best advisor i've dealt with to-date. he absorbed a case of a call back on my truck that was quoted to only take 2 hours but ended staying overnight. ended having to get a rental out o More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Nov 30, 2023 -

Toyota of Richardson responded

Thank you, Jason! It means a lot to us to know that our team member, Aaron, left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

November 29, 2023

Very fast and professional great customer service I’ll always go to Toyota of Richardson dealer ship for my car service !!! More

by Sijju786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr frank
Nov 30, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

Nov 30, 2023 -

Sijju786 responded

Great customer service very professional

November 28, 2023

Amazing service! I did not an appointment but they received my car and everything was fine. More

by jmanuelmurillo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

November 27, 2023

I have had Christian a few times now in the service center. He communicates very well and always very friendly. The whole team makes it as easy as possible. More

by Jlblair22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 28, 2023 -

Toyota of Richardson responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

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