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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,431 Reviews
Call Service Center (972) 201-9228

1,431 Reviews of Toyota of Richardson - Service Center

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November 27, 2023

Oliver Villa is very knowledgeable and professional. My visit to the dealer was great and I can’t wait to return for my next service. More

by RMaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver, Villa
Report | Print
Nov 28, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 25, 2023

Great staff and really nice people they get you in and out no problem Toyota is the place to go More

by derricktym93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

November 25, 2023

Good service, quick, easy, communicated well. Would to my truck back to be serviced here again. More

by dar08a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 25, 2023

Customer service was excellent, and the Overall experience was great the shuttle driver were very courteous. More

by cmmatterhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
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Nov 27, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 25, 2023

Service advisor was caring/customer-oriented. Job got done. Visit was timely. Billing was timely. More

by Bill Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunnell, Christian
Report | Print
Nov 27, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience, Bill. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

November 24, 2023

I really appreciated the customer service and willingness to go above and beyond. They even walked outside to suggest that I go inside and wait, because it was cold. More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Najera
Report | Print
Nov 27, 2023 -

Toyota of Richardson responded

I am happy to hear our team was able to help, Tiffany. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

November 22, 2023

Everyone always goes the extra mile at this dealership! ! Whether it is looking for discounts, being proactive, or anticipating needs I didn’t know I have with my car maintenances. Would 10/10 recommend More

by PSom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Nov 27, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

November 22, 2023

Excellent visit! Quick oil change and tire rotation.Would highly recommend this service department to anyone. More

by markanderson1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 21, 2023

Aaron was fair, informative, helpful and overall I had a great service today .... all my questions answered, priced fair Happy with everything Thank you More

by g82julia
Recommend Dealer
Yes
Employees Worked With
Aaron cox
Report | Print
Nov 22, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 19, 2023

Very professional, caring about clients. Great service. The car now runs great! Quick turn around time. More

by Hvtran01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kawa yahia
Report | Print
Nov 20, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

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