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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,431 Reviews

1,431 Reviews of Toyota of Richardson - Service Center

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November 10, 2023

Clean, nice resting area, personnel greeds and cares for needs. Awesome to be there and find a smiling face. Listing all needed in my car gives me a good idea of my estimates and work to keep my car in opt More

by ilda_marin101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not remember
Nov 10, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

November 10, 2023

They have the best customer service,very professional and reliable.i recommend this place tryouts 👍 More

by Tutu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerard from service department 5 star
Nov 10, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

November 10, 2023

out of all the DFW dealerships, this one was 2 hours ahead of schedule. 15 words minimum More

by U Haul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Nov 13, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

November 10, 2023

Lee is a great advisor. Got the work done that he suggested. Relatively quick. As usual seems be done correctly. Had no problems or issues. Cashier was good. Driveway attend More

by ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2023 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

November 09, 2023

I prefer doing business with Toyota of Richardson. Have been doing so for many years. I find the service level is great. Lee Schuster has been my service Rep during that time. He is on top of his game More

by daveduffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Toyota of Richardson responded

I'm happy my team could help! Thank you for taking the time to rate us and for sharing your experience. Please let us know if you need anything else! --Maria Arenas, Customer Relations Manager

November 09, 2023

Mr Lee is the one who handle my case, he’s very professional and knowledgeable More

by shyrra.muigai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Toyota of Richardson responded

Thank you! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

Nov 16, 2023 -

shyrra.muigai responded

Very professional and thorough

November 08, 2023

Everything completed in the day and staff was friendly and efficient but tires were very expensive More

by jwstuart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taimoor
Nov 08, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

November 07, 2023

Good service, polite employees. Informed me I had no issues with my car which is evidence of an honest service center. More

by Brian M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Gallup did fine by me.
Nov 07, 2023 -

Toyota of Richardson responded

I'm happy to hear it, Brian! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

November 07, 2023

I like the Toyota the Richardson Because the have a nice people they is very good in everything, thank you so much for your service. More

by cristinaalegre2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 04, 2023

They always take such good care of my car, and give me good advice also! More

by LIZ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

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