Toyota of Richardson - Service Center

Great customer service, everyone was very helpful. I took advantage of the free wifi and was able to get my emails done. I took advantage of the free wifi and was able to get my emails done. More

Well I wouldn't ever buy a car from this dealership again, but the service department was great. Aaron was my representative; he hands down made my experience with dealership service departments the be again, but the service department was great. Aaron was my representative; he hands down made my experience with dealership service departments the best ever. His attitude was awesome and he took the time to listen I my questions and answer every one of them. After the 1hr and 20min drive to get there I really appreciate the positive attitude, honest information, and prompt service. Maybe the sales department should look to them for some OJT. More

Toyota of Richardson always provide excellent service for a fair price; courteous and professional always with no hard sell. a fair price; courteous and professional always with no hard sell. More

Service manager was prompt, and solved the problem. He listened well and made sure he understood me and my autos needs He listened well and made sure he understood me and my autos needs More

Eddi was very courteous and welcoming. He was very precise with maintenance needs and explained everything to me in detail. I really appreciate him for that. He was very precise with maintenance needs and explained everything to me in detail. I really appreciate him for that. More

The service and the staff were excellent. The waiting room furniture and wall paints-at the service center needs to be replaced. The complementary water bottle and coffee/tea will be highly The waiting room furniture and wall paints-at the service center needs to be replaced. The complementary water bottle and coffee/tea will be highly appreciated. More

Excellent process. The waiting time can be long though. Overall good experience. My rep knows what to do and how to do it. The waiting time can be long though. Overall good experience. My rep knows what to do and how to do it. More

The service representative was great. I really appreciated his help . I will go back and see him I really appreciated his help . I will go back and see him More

I was very happy the way the everybody were very helpful with everything they did Not like Toyota of Plano where l took my car when l moved here from Colorado. I was very unhappy the way l was treated I with everything they did Not like Toyota of Plano where l took my car when l moved here from Colorado. I was very unhappy the way l was treated I would like to thank everybody especially Brandon Phillips who was very nice and helpful. More

Frank Qazilbash is a great guy. He helped me on the phone, then he made an appointment for me. On the day of the maintenance, he explained everything to me & provided me with a grea He helped me on the phone, then he made an appointment for me. On the day of the maintenance, he explained everything to me & provided me with a great service. I like his attitude & I highly recommend working with him! More