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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,487 Reviews

1,487 Reviews of Toyota of Richardson - Service Center

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November 29, 2023

Very impressed with the efficient manner in which they run the service center. They stay in touch with you the whole time they have your vehicle in the service center. Well run with competent service tech More

by bethanne333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 30, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

November 29, 2023

Fast service, great customer service, polite and courteous, helpful and knowledgeable, always doing a great job. More

by dominique_mirea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

November 29, 2023

Christian was very helpful with purchasing an affordable tire to replace the punctured tire of my car More

by Luvlyvivs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Christian, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

November 29, 2023

Love my car, loved the buying experience with Christina and Christian in the service department does a great job. I’ll keep coming back to Toyota of Richardson. More

by Mlhennes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian in the Service Department
Nov 30, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 28, 2023

Amazing service! I did not an appointment but they received my car and everything was fine. More

by jmanuelmurillo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

November 27, 2023

I have had Christian a few times now in the service center. He communicates very well and always very friendly. The whole team makes it as easy as possible. More

by Jlblair22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
Nov 28, 2023 -

Toyota of Richardson responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

November 27, 2023

Oliver Villa is very knowledgeable and professional. My visit to the dealer was great and I can’t wait to return for my next service. More

by RMaldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver, Villa
Nov 28, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 25, 2023

Customer service was excellent, and the Overall experience was great the shuttle driver were very courteous. More

by cmmatterhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito
Nov 27, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 25, 2023

Service advisor was caring/customer-oriented. Job got done. Visit was timely. Billing was timely. More

by Bill Clark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tunnell, Christian
Nov 27, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience, Bill. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

November 25, 2023

Great staff and really nice people they get you in and out no problem Toyota is the place to go More

by derricktym93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

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