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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,427 Reviews

1,427 Reviews of Toyota of Richardson - Service Center

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September 29, 2023

I appreciate the services the team toyota gave me. Thank you to Christian for the attention. More

by Jhon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian
Sep 29, 2023 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

September 28, 2023

Very professional, personable and prompt. I’ve been a loyal customer for over 20 years. However, the furniture in the waiting room has become shabby and well worn and no longer reflects th More

by jstormy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Ann
Sep 29, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

September 27, 2023

Walked me through part options and gave an estimate before I left. Communicated great throughout and even fixed a charge issue at the end to best reflect the estimate I was given when I dropped my vehi More

by ThorTX4R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
Sep 27, 2023 -

Toyota of Richardson responded

Thank you so much for your positive review! We are always happy to assist. Please don't hesitate to reach out if you need anything else at all!

September 27, 2023

Lee Schuster always doing outstanding honest professional service in helping us to service all our vehicles. He been helping our family with all our service needs for Toyota Camry and 3 Toyota corolla for ma More

by Pavel F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dexter Tchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Toyota of Richardson responded

Thank you. We're pleased to hear that our team member, Lee, left you with a positive impression. Thank you for choosing Toyota of Richardson. Let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

September 27, 2023

fast & cool people! ps, lovin the donuts in the morning! :P Will be going 24/7 to Toyota richardson! More

by vasquezamy6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

September 27, 2023

I happened to receive an offer at bargain prices for a state inspection and wheel alignment by Toyota Richardson, so I went I saw and I got the jobs done with highly efficient job flow, very courteous adv More

by ppcc1235
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

September 26, 2023

Always been honest and forthcoming has not tried to over sell but they do make you aware of all services, like any business does More

by Louinrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

September 26, 2023

Wouldn’t take my vehicles anywhere else to be serviced. Your service department is the best. Love working with Lee S. More

by Duncan9720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

September 25, 2023

The oil change services was on time as scheduled. The service representative was friendly and cooperative. More

by Toyota of Richardson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Sep 25, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

September 24, 2023

Outstanding honest professional service for many years at this dealership. Can’t say enough good things about Lee Schuster, the service manager. I also bought my Camry there. They deserve five stars! More

by John Talmadge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Richardson responded

Thank you for the kind words, John! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

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