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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,427 Reviews

1,427 Reviews of Toyota of Richardson - Service Center

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September 24, 2023

Lee Schuster is the best advisor one could have. His customer service skills are excellent and he's always honest and helpful More

by celticgayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Richardson responded

Thank you. We're pleased to hear that our team member, Lee, left you with a positive impression. Thank you for choosing Toyota of Richardson. Let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

September 24, 2023

I want to said thank you for use the coupon on my oí change. It’s is a great deal More

by Oscar Valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shervin Razmgir
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience, Oscar. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

September 23, 2023

Jesus was so kind and professional. Only recommended the needed service. Wonderful gentlemen to work with and represents the dealership at the highest level. More

by john_bergher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
Sep 25, 2023 -

Toyota of Richardson responded

Thank you, John! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

September 22, 2023

Toyota of Richardson is the best car dealer which is systematically designed fast and fun service I do recommend for all to have the chance member of Toyota More

by Dagmawie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

September 22, 2023

Great customer service. Got me in and out and did a great job helping out More

by awelsh2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor
Sep 22, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

September 22, 2023

Great service from start to finish. Great team! Toyota of Richardson management should or be very proud. More

by bfrombigd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

September 21, 2023

I love dealing with the service department. Great group of Service Advisors there. They take care of what you need and there's no high pressure for anything else. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Worthy
Sep 22, 2023 -

Toyota of Richardson responded

Thank you for the kind words, Mike! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

September 21, 2023

Since I bought the car till now very good experience the waiting wasn’t for hours More

by Pnguzman9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Luu
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

September 20, 2023

Good, efficient service. My service writer was friendly, professional, and efficient. Service was completed in a timely manner. More

by teclack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heriberto Callejas
Sep 21, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

September 20, 2023

First time customer. Service adviser Kawa did good work. Issue resolved. Nothing more to add. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kawasaki
Sep 21, 2023 -

Toyota of Richardson responded

Thank you, Lee! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

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