Back

Toyota of Richardson - Service Center

Richardson, TX

4.9
1,514 Reviews

1,514 Reviews of Toyota of Richardson - Service Center

Sort by
November 07, 2023

Good service, polite employees. Informed me I had no issues with my car which is evidence of an honest service center. More

by Brian M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Gallup did fine by me.
Nov 07, 2023 -

Toyota of Richardson responded

I'm happy to hear it, Brian! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

November 07, 2023

I like the Toyota the Richardson Because the have a nice people they is very good in everything, thank you so much for your service. More

by cristinaalegre2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

November 04, 2023

They always take such good care of my car, and give me good advice also! More

by LIZ
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

November 03, 2023

Everyone is polite and helpful here. They make it easy and I appreciate their help More

by teresampowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

November 03, 2023

Maintenance service check in and check out processes were smooth. No service fee as this was part of deal when we newly bought the Tacoma. More

by EM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taimmor
Nov 03, 2023 -

Toyota of Richardson responded

Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Maria Arenas, Customer Relations Manager

November 01, 2023

We are loyal to Toyota of Richardson for both vehicles and service. Lee Schuster takes good care of us. More

by KM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

November 01, 2023

I was checked in and out in an exceptional amount of time. I appreciate the urgency! More

by msjennjolie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Nov 02, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

October 31, 2023

Always had great service at Toyota of Richardson! ! Lee Schuster is a great guy to deal with! More

by cindyhitt25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

October 31, 2023

Excellent Service by Lee. He was Professional and Communicative. Lee kept me informed and followed up. More

by Bsparks_airborne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Toyota of Richardson responded

It means a lot to us to know that our team member, Lee, left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

October 30, 2023

Service keeps getting better. I am impressed by their system of text messaging while I was waiting for my oil change. I got a link to approve or disapprove of some service items More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience, Scott. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

...
80
...