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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,427 Reviews

1,427 Reviews of Toyota of Richardson - Service Center

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September 09, 2023

Benito and Leonard the technician they did the excellent job.they are very professional.great job. More

by Shellanevillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Benito and Leonard the technician
Sep 11, 2023 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

September 09, 2023

The service was great and the service technician was very informative and polite . Very satisfied with the outcomre. More

by ecentorbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know his name
Sep 11, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

September 09, 2023

They usually do a good job in taking care of my car. I appreciate their thoroughness and professionalism. More

by Mikea_vp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Sep 12, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

September 09, 2023

I was happy with service no with customer service because of Richard attitude no answer me right More

by stajik2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Toyota of Richardson responded

Thank you for taking the time to rate us. We're always striving to improve, and we'd like to hear more about your experience. To tell us more, you can contact me, Maria Arenas, Customer Relations Manager, at MArenas@vtaig.com.

September 08, 2023

I have always received very good service. Lee Shuster is my service person. He has always been accommodating and pleasant to work with and knowledge of my needs. More

by spkimbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Lee, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

September 08, 2023

Lee is very accomodating and personable. He called me about a part I needed. He is the best in my book. More

by spkimbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

September 08, 2023

Able to get in and out quickly with friendly service recommendations to make and being forced to buy products or services More

by DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
Sep 08, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

August 29, 2023

Excellent and expeditious service is always provided at Toyota Richardson. Service Manager is always friendly, professional and informative. More

by N/A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

August 28, 2023

I have been going to this dealership for 8 years now to have my Camry serviced! Wonderful service. More

by Hemen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

August 26, 2023

Excellent service ,within the time manners, two thumbs up great serv8ce great peoples very professional peoples More

by uniksuny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

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