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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,515 Reviews

1,515 Reviews of Toyota of Richardson - Service Center

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October 17, 2023

The maintenance guy was a very kind and gentle, and really quick work. Thank you More

by Daisuke-Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

October 16, 2023

I’ve been with Toyota Richardson for many years, and I’ve had nothing but excellent experiences and service. More

by Iteach3115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerard Worthy
Oct 17, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

Oct 17, 2023 -

Iteach3115 responded

I’ve been with Toyota of Richardson for many years, and I’ve had nothing but excellent experiences and service.

October 14, 2023

Benito services excellent job and friendly and I like take home and pick up when your car services done. More

by Hoanguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito services excellent job.
Oct 16, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

October 14, 2023

Great customer service, clean atmosphere especially the service team Jesus is very knowledgeable of product merchandise and go beyond to help his customers More

by Nell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus C.
Oct 16, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

October 14, 2023

Friendly, clean environment work place. But waiting time are too long than expected, even with appointment. More

by adong6601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne
Oct 16, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

October 14, 2023

As always I'm provided with great service by my service advisor Lee and his team. I will continue to service my vehicles as long as Lee is part of the service department. Thank you for hiring such qualit More

by M Navarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Richardson responded

Thank you! It means a lot to us to know that our team member , Lee, left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

October 13, 2023

Great service. Excellent attentive staff. Lee Schuster.is great. Prompt and careful. Quick in and out. More

by jamesrackler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

October 12, 2023

They are a really busy dealership but always bring an excellent service and very friendly and easy to talk. Since I bought my car here, I haven’t visited any other place because I’m always satisfied with More

by Irais F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

October 12, 2023

The service from Toyota Richardson was very good and they have a nice waiting room there. More

by Claudiapbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Najera
Oct 13, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

October 12, 2023

Beth Anne did a great job and I was out earlier than anticipated. Thanks for the quality service! More

by amankwahna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne
Oct 13, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

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