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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,462 Reviews

1,462 Reviews of Toyota of Richardson - Service Center

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July 10, 2023

Excellent service and very informative. Service handled quickly as promised. Jaime Lovell was great. Shuttle service was quick. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Lovell
Jul 10, 2023 -

Greg responded

Excellent service and very informative. Service handled quickly as promised. Jaime Lovell was great. Shuttle service was quick.

July 09, 2023

Always great service to my all three cars. I recommend to people I know like l always do. More

by Ambu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

July 09, 2023

The Toyota service is so great, that is the reason. I have brought all my cars from Toyota. Toyota has the most reliable cars with good service. More

by rhsu Plano TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Toyota of Richardson responded

Thank you so much for the review! The Toyota of Richardson team appreciates your business and the five stars! Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

July 08, 2023

I do enjoy coming up to Toyota of Richardson. I’m always serviced and timely manner. As well they do provide amenities for the customers while they wait for their cars to be serviced. It’s always More

by Keithdr2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young men that went and picked up my car. They did a great job as well very personable.
Jul 10, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

July 08, 2023

Good experience. Will be specifically requesting service provider Lee Schuster in the future as I was impressed with the level of knowledgeable communication and frie More

by Sem06k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

July 08, 2023

Vehicle was serviced in the time frame I was given. Manager was courteous and efficint More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gibbs
Jul 10, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience, John. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

July 08, 2023

Mr Shuster was great very awesome guy top of the line service. Thanks Mr Shuster. More

by amlekeabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Toyota of Richardson responded

I'm happy my team could help! Thank you for taking the time to rate us and for sharing your experience. Please let us know if you need anything else! --Maria Arenas, Customer Relations Manager

July 08, 2023

Lee was great to work with, very nice and professional! It was a pleasant experience! More

by JNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Toyota of Richardson responded

I am glad to hear our team member, Lee, left a good impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

July 08, 2023

A very busy shop-Perhaps they are doing something right . . . Christian Tunnel was great to work with-a great listener and nice guy to work with! More

by kvphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Tunnel
Jul 10, 2023 -

Toyota of Richardson responded

I am glad to hear our team member, Christian, left a good impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

July 08, 2023

The service was great and it did not take long to get oil change done. More

by gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

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