Toyota of Richardson - Service Center

I have been a Toyota of Richardson customer for almost 20 years. I have come to expect clear communication from the advisors and prompt service. I was not disappointed today. I had a 7 am appointment and wa years. I have come to expect clear communication from the advisors and prompt service. I was not disappointed today. I had a 7 am appointment and was promptly checked in by Ryan Knowles who worked with me scheduling needed maintenance. I like that the advisor also handles posting payment, a process that speeds up the whole interaction. More

I have always been very please with Toyota of Richardson and with my service manager, Lee Schuster and with my service manager, Lee Schuster More

Service was very good and performed quickly. Waiting area is clean , with vending machines as well. Thanks! Waiting area is clean , with vending machines as well. Thanks! More

Repair of primary reason for visit as well as other repairs needed that were found upon inspection were all completed when promised and I can feel an improvement in how the car functions now. Tkx repairs needed that were found upon inspection were all completed when promised and I can feel an improvement in how the car functions now. Tkx More

My service tech Lee always has a great attitude and takes time to go over what needs to be taken care of on my car. time to go over what needs to be taken care of on my car. More

Customer service Representative very attentive Exact time as he said it will take Very helpful time as he said it will take Very helpful More

Nice service and nice place nice team members treating friendly good job Thank you Toyota of Richardson friendly good job Thank you Toyota of Richardson More

Speedy service, Oliver was quick to answer any questions I had. They resolved a challenging issue I had. They resolved a challenging issue More

This service center has often been a pleasant experience for me. The techs give recommendations for additional services, of course, but I don’t feel like the techs are too pushy about services that you turn for me. The techs give recommendations for additional services, of course, but I don’t feel like the techs are too pushy about services that you turn down More

Brandon, my service rep was excellent! He always goes above and beyond. I know I can count on him to do what he says! He always goes above and beyond. I know I can count on him to do what he says! More