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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,512 Reviews

1,512 Reviews of Toyota of Richardson - Service Center

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August 01, 2023

El diagnóstico y sugerencia qu me dieron me facilito entender lo.que ocupaba mi carro More

by Cesar torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Toyota of Richardson responded

Glad to hear it, Cesar! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Maria Arenas, Customer Relations Manager

Aug 01, 2023 -

Cesar torres responded

Gracias a ustedes

July 31, 2023

On time. Took time to review what I may or may not need …they had coupons !! Yay! Car is clean and seems to work still :-) Great service manager! Brandon More

by Dj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 01, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

July 31, 2023

Easy schedule, easy in…easy wait…easy pay…easy out My Toyota Takoma is always reliable…comfortable and easy to maintain More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Aug 01, 2023 -

Toyota of Richardson responded

I'm happy to hear it, Marty! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

July 28, 2023

"Excellent customer service, knowledgeable staff, Highly recommend this auto dealership for top-notch service!" 🫡Toyota Of Richardson . More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Jul 31, 2023 -

Toyota of Richardson responded

Thank you, Fred! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

July 28, 2023

Very professional Very good knowledge Very fast service Very clean facilities, I will definitely recommend to family and friends More

by fredy.reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 31, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

July 28, 2023

Faster and attentive service ! ! Great working team!! Much better than a year ago thre hours waiting and the last time 45 minutes!! Great service!! More

by Victor P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Toyota of Richardson responded

I'm happy to hear it, Victor! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

July 28, 2023

I already did that. As I wrote before, I am grateful to and very appreciative of the service and help Beth Anne Rose provided with regard to the repairs my car needed. More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne Rose. 5 Stars
Jul 31, 2023 -

Toyota of Richardson responded

Thank you, Crystal. We're pleased to hear that our team member left you with a positive impression. Thank you for choosing Toyota of Richardson. Let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

July 28, 2023

Friendly and knowledgeable staff. They recommend services but never force you to accept anything you’re not ready to invest in. More

by jennt74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin H.
Jul 31, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

July 27, 2023

My service advisor took the time to listen and answer my questions. Ryan Knowles also explained the process that needs to be done. More

by Hil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Knowles
Jul 27, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

July 27, 2023

Toyota Richardson does a great job servicing our three Toyota vehicles. Shout to Lee and Brandon and their team…great job! More

by danlori3m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

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