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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,512 Reviews

1,512 Reviews of Toyota of Richardson - Service Center

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July 26, 2023

Very efficient. Explain services needed. I always have my car serviced here. I trust them. More

by Cmorlando2013
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin hogue
Jul 27, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

July 26, 2023

Brandon was my service provider today. He was professional and courteous. My car was ready to go within the time he told me. More

by brendahud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 26, 2023 -

Toyota of Richardson responded

Glad to hear it! Thank you for taking the time to rate us. Please let us know if you need anything else in the future. --Maria Arenas, Customer Relations Manager

July 26, 2023

On time, great service I have been using them for about eighteen years, Good maintenance work and customer service More

by jimdick1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

July 26, 2023

Service team are very professional , they give me good advice and my budget what my car need to maintenance. More

by beautycare9u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

July 25, 2023

The service was easy to schedule, reasonable recommendations, helpful while traveling, great communication, and done timely. More

by AZ Toyota guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Maria Arenas, Customer Relations Manager

July 24, 2023

Very good service this time , very like free coupon for car wash, just keep this free, thanks. More

by Hiep2509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

July 22, 2023

Love the service Austin keep me updated he was polite and answered all my questions called me when it was ready More

by egonzales1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 24, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

July 22, 2023

Justin was attentive and the service and followup keeping me advised of progress was excellent. All work was done well, the car was returned clean as turned in, and runs great. Good service. More

by dkinzey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 24, 2023 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future service needs. --Maria Arenas, Customer Relations Manager

July 22, 2023

My ASM was very helpful and courteous. He went over the bill in detail and explained everything. More

by sandra.cordova616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benito Najera
Jul 24, 2023 -

Toyota of Richardson responded

I'm happy to hear it, Sandra! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

July 21, 2023

My experience with a Toyota Richardson has been excellent. I have no problem with taking my car there to be service. If I have a question, they take the time to give me an answer. If I leave a mess More

by willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Villa
Jul 24, 2023 -

Toyota of Richardson responded

Thank you for the kind words, Willie! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

Jul 24, 2023 -

willie responded

You’re welcome

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