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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,448 Reviews

1,448 Reviews of Toyota of Richardson - Service Center

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March 25, 2020

Took my car to Toyota Richardson for a checkup and repair on a tire. Pulled up didn’t have to wait, got a shuttle, call when my car was ready with an explanation of what was done. Great job guys. More

by Chisholm
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

March 12, 2020

They finished the job pretty quickly despite me being a walk-in. Their waiting area is comfortable and offer free guest wifi, coffee, and some snacks. Customers service is also really great More

by Anthony
Recommend Dealer
Yes
Employees Worked With
Douglas Moran
Mar 13, 2020 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

March 11, 2020

Lee was very attentive and researched my past issue....He saw it through.... Very happy.. pray it solved the problem. If it did not, it was not from a lack of listening and trying. More

by sap-aggie
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2020 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

March 06, 2020

Good communication during my service and I was happy with the service and the final price. The service advisor was friendly and a good listener. More

by EFWitkow
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2020 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

March 06, 2020

I have been getting my car ready for trip and all the guys and girls have been an excellent job. Recommend Toyota of Richardson to everyone More

by cquez69
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Obazee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : In service department Stacy, Mathew, Vanessa
Mar 06, 2020 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

March 04, 2020

Excellent experience. Easy to schedule. Fast service with very nice staff. If there was anything to improve it would be to have someone saying pull in here... There were a bunch of lost patrons in the parkin More

by eepfirerescue911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Brandon Marshall
Mar 05, 2020 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Thank you for the feedback. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

March 04, 2020

Great care given by Greg Cash.Very helpful. The service Great care given by Greg Cash. Very helpful. The service dept. did very good work, and even Katie the cashier was very good! Greg Cash deserves the More

by pjpaulson
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Cash 10 star!
Mar 05, 2020 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

February 29, 2020

Brandon was very helpful, communicated promptly, identified problem area with vehicle and corrected it; service department very clean as always; easy to pick up vehicle when work finished More

by Bill
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips
Mar 02, 2020 -

Toyota of Richardson responded

Glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

February 28, 2020

Toyota of Richardson is a great dealer. The people are very helpful and the service is reliable and done with great care. They explain each step of the process. More

by Donna
Recommend Dealer
Yes
Employees Worked With
Crystal Maldonado
Mar 02, 2020 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

February 25, 2020

Got my 120k at Toyota Of Richardson, They’ve done a great job more than I expected, thank you so much technicians and service advisor ERICK More

by Hoquochuy1986
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ERICK
Feb 25, 2020 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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