Toyota of Riverside

Customer Service Satisfaction For more than 13 years I have been participating and enjoying the good service of Toyota of Riverside, Service Dept. The Customer Service dedication For more than 13 years I have been participating and enjoying the good service of Toyota of Riverside, Service Dept. The Customer Service dedication of Mike Brown is enormeous, he goes the extra mile to satisfy Customer needs, with courtesy, honesty and full dedication to please the Customer. Congratulations Toyota of Rivserside Toyota, Service Dept., for having a Customer Service Rep., like Mike Brown, as well as rest of the Staff. They deserve each of them congratulations for a work well done, and the main thing, always satisfy Customers expectarion with courtesy and respect. More

Awesome First service for my new Corolla (purchased at Toyota of Riverside). I AM SO PLEASED WITH MY PURCHASING/SERVICE EXPERIENCE!!! 😁😁 I felt so comfortab First service for my new Corolla (purchased at Toyota of Riverside). I AM SO PLEASED WITH MY PURCHASING/SERVICE EXPERIENCE!!! 😁😁 I felt so comfortable and well taken card of at Toyota of Riverside Service. Thank you! More

Excellent service. I'm so happy with my experience at toyota, and so happy with my new car Toyota corola. I would like to recommend all my friends and family to go ther I'm so happy with my experience at toyota, and so happy with my new car Toyota corola. I would like to recommend all my friends and family to go there toyota Riverside. Thank you so much for being such a nice people!!!! More

Awesome Service Department...Mike Brown is the da man!!! A+++++ In my 40 years of existence, this is by far the best customer service (service department) which I have experienced with a car dealer. Much A+++++ In my 40 years of existence, this is by far the best customer service (service department) which I have experienced with a car dealer. Much to my amazement, they took the time to listen to my concerns and provide me with service that I actually needed with the car and not the "I think your car needs this, and I think your car needs that". In fact, it was recommended for me not to do the oil change, as I was still not at the necessary miles. During the time that I waited there, they also kept me updated on my vehicle and let me know how everything was going. The waiting area was also phenomenal! Not only did they provide water, but they offered free danishes as well. They must've known I'm a sucker for danishes. Low and behold they also had the cream cheese ones. Its like my Toyota must've told them before I showed up...Creepy and weird at the same time!!! But the danish was bomb!! Also a big shout out to Mike Brown. The coolest dude! He was the one that helped me during my visit and was a total professional. Went way above any of my expectations. Usually these service guys have jelly stains on their shirts and are extremely rude and pushy. They make you want to punch them in the face. But not Mike.....Highly recommend scheduling your service with them...And be sure to ask for Mike Brown...Tell him Sal sent ya!!!! More

Happy customer Went in looking for a specific Tacoma. At the time they didn't have it in stock. Was being helped by Alonzo and Victor Reyna "the Reyna brothers" they Went in looking for a specific Tacoma. At the time they didn't have it in stock. Was being helped by Alonzo and Victor Reyna "the Reyna brothers" they made sure to locate and deliver the Tacoma I was looking for. Witch saved me time and money from me driving around looking for it. More

Friendly environment and very helpful I like how everyone here is friendly and very helpful with all my questions and they make it a priority to help me with everything i came here for. I like how everyone here is friendly and very helpful with all my questions and they make it a priority to help me with everything i came here for. More

Everyone so wonderful. And efficient. I was helped before I arrived with choices. Greeted immediately and taken for test drive. Finance set and options reviewed. Was a great experience. I was helped before I arrived with choices. Greeted immediately and taken for test drive. Finance set and options reviewed. Was a great experience. No hassle. And what a great deal I got !!! More

Helpful and friendly The staff was super nice. Amd theu helped me get the best deal i could for my car. And i wasnt there all day. They really care about their customers! The staff was super nice. Amd theu helped me get the best deal i could for my car. And i wasnt there all day. They really care about their customers! More

Cedric Jackson was the best !! TALK ABOUT SERVICE! TRULY EXCELLENT! I WAS SCARED WHENN I WALKED IN. THIS IS A BIG DEAL! BEG EXPENDITURE. CEDRIC JACKSON MADE ME FEEL SO COMFORTABLE TALK ABOUT SERVICE! TRULY EXCELLENT! I WAS SCARED WHENN I WALKED IN. THIS IS A BIG DEAL! BEG EXPENDITURE. CEDRIC JACKSON MADE ME FEEL SO COMFORTABLE!! VERY PLESANT EXPERIANCE!! More

NO DEFERRED MAINTENANCE Although I purchased my Tacoma new at Toyota of Riverside I want it to remain dependable with minimal, if any, operational "surprises" and so I depend Although I purchased my Tacoma new at Toyota of Riverside I want it to remain dependable with minimal, if any, operational "surprises" and so I depend on my main man (Mike Brown) to keep closer track of the maintenance needs for my Tacoma than I do. That way I do not worry that I may have overlooked any detail that may need service attention (and otherwise stay ahead of the curve). The theory is why should I have to think about what maintenance my Tacoma needs when it is up to Mike to study my maintenance records and keep me informed. - It works!! More