Toyota of Rockwall - Service Center

A 90 minute wait for an oil change and tire rotation is a bit extreme. My appointment was at 9AM on a Friday. If I did not have to get Toyota oil I would be going elsewhere for my oil changes due to this inc bit extreme. My appointment was at 9AM on a Friday. If I did not have to get Toyota oil I would be going elsewhere for my oil changes due to this inconvenience. More

Always dependable and friendly. I have been coming to Toyota of Rockwall since they opened. They have always gone above and beyond to make sure customers are satisfied. Toyota of Rockwall since they opened. They have always gone above and beyond to make sure customers are satisfied. More

Prompt, helpful, considerate service at the dealership in Rockwall. Battery was replaced with a minimum of waiting then I was on my way. Appreciate the good service! Rockwall. Battery was replaced with a minimum of waiting then I was on my way. Appreciate the good service! More

We had an appointment for 2 o’clock we were 10 minutes early. It took over two hours to get the repair done. The repair should have taken no more than 15 minutes from a technician. Why set an appointment early. It took over two hours to get the repair done. The repair should have taken no more than 15 minutes from a technician. Why set an appointment if your car does not get looked at for an hour and a half. More

I don't drive much, so periodic car service seems a little strange; I was very impressed at the speed used to accomplish this service! It took about an hour, and I can standthat. little strange; I was very impressed at the speed used to accomplish this service! It took about an hour, and I can standthat. More

I have owned 3-Toyota's, currently on my 4th. I have ALWAYS taken my Toyotas to a dealership for maintenance. My experience Monday was pleasant but specifically asked my Service agent *Justin, to CLEAR ALWAYS taken my Toyotas to a dealership for maintenance. My experience Monday was pleasant but specifically asked my Service agent *Justin, to CLEAR the Maintenance needed message. Well now it says MAINTENANCE Required!!! Which makes me believe that the oil and filter was NOT changed. I put the required synthetic oil in her, but have trouble trusting TOYOTA of Rockwall now. I left a message yesterday for the Service manager, but not phone call yet. PLEASE make this right for me and regain my trust. More

Great customer care and service. Prompt and efficient. I recommend this dealer to all. Next new car will be bought at Rockwall Toyota. Thank you recommend this dealer to all. Next new car will be bought at Rockwall Toyota. Thank you More

Toyota of Rockwall always takes care of me and my vehicle. Mr. Schott is always friendly and thoughtful and explains everything related to my car. vehicle. Mr. Schott is always friendly and thoughtful and explains everything related to my car. More

Good knowledgeable staff, super fast 15,000 mile checkup but car wash broken for months. Extremely efficient and friendly staff. Worth the drive from Forney but car wash broken for months. Extremely efficient and friendly staff. Worth the drive from Forney More

People are warm and friendly. Service was timely. Not happy that the car wash was down but still good service. Done, Done, Done and Done. happy that the car wash was down but still good service. Done, Done, Done and Done. More