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Toyota of Rockwall

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.6
7,230 Reviews
Toyota of Rockwall is proud to be the world’s first LEED Gold-certified dealership by the USGBC. Recognized in Living Magazine as the Best Dealership for 12 years in a row, we’ve built our reputation in this lakeside community on sustainability, integrity, and service that feels like family. As a family-owned, faith-driven dealership, we focus on building relationships, not just transactions. Guests from Rockwall, Rowlett, Royse City, Fate, Garland, Heath, Mesquite, Forney, Terrell, Greenville, Lavon, and Dallas choose us for transparent pricing, a wide selection of new Toyotas and Toyota Certified Used Vehicles, and a no-pressure buying process designed to make car shopping simple and stress-free. Our service department provides expert care with Toyota-trained technicians and genuine Toyota parts, helping keep your vehicle performing at its best. Beyond sales and service, we’re deeply committed to the community, supporting local schools, nonprofits, and organizations that strengthen North Texas. At Toyota of Rockwall, our mission is to deliver a luxury-level experience at an affordable price, with values that guide everything we do. Come see why so many of your neighbors trust us as their dealership of choice.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 4,091 service reviews

June 13, 2026

Easy appointments, got me in quickly. They did not try to upset anything. Will be back for sure! More

by jen_boothe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Toyota of Rockwall responded

Thanks for sharing your experience. We’re glad the team accommodated you promptly and handled your Toyota 4Runner service with ease. Mick and our crew look forward to your next visit.

June 13, 2026

Never been to service center like this. It was awesome. Great customer service and great work More

by nath333444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tio Nguyen
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Jun 13, 2026 -

Toyota of Rockwall responded

It’s great to know your visit to our service center was outstanding. We’re happy our team delivered excellent care and service on your Land Cruiser. Please reach out if we can assist with anything else for your Toyota.

June 13, 2026

Technician was excellent- he truly cares about his work and his customers - very knowledgeable explained what was done- great experience! More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2026 -

Toyota of Rockwall responded

It’s great to hear our technician’s expertise and clear explanations made your Toyota Corolla service a positive experience. We’re glad you felt cared for and confident in the work performed. We look forward to assisting with any future maintenance.

June 12, 2026

Easy to make an appointment and excellent service. My service appointment was great. The people are friendly and knowledgeable. More

by pattyleek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2026 -

Toyota of Rockwall responded

It’s great to hear scheduling was hassle-free and our team was friendly and knowledgeable. We’re glad your Toyota Corolla Cross Hybrid service went smoothly. Thank you for the five-star rating, and we look forward to helping you again.

June 12, 2026

Tried to discuss concerns but service advisors would rather mock the customer than truly help them. Spoke to service manager today via phone and he was also dismissive. Wish I didn’t have a service cont More

by ladybugs_annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mickey Hagar
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June 10, 2026

Service is efficient, helpful advisors, great follow through, offering suggestions, responsive, friendly & Rockwall puts Toyota of Richardson to shame! More

by sharontalbert3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan
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Jun 10, 2026 -

Toyota of Rockwall responded

We appreciate you taking the time to share your experience with our service team on your Toyota RAV4. We’re glad our advisors were efficient, responsive and offered helpful suggestions with attentive follow up, and we look forward to supporting your vehicle’s needs again.

June 08, 2026

I always have a great experience at this dealership. Everyone is always friendly and helpful. I never feel pushed to do any service. More

by sandraleighroper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 08, 2026 -

Toyota of Rockwall responded

We’re glad your Toyota Highlander service visits leave you feeling comfortable and never pressured. It’s great to know our team stays friendly and helpful each time. We look forward to taking care of you again.

June 07, 2026

Very helpful and fast service , nice waiting area the massage chairs a big plus. Overall a great experience for my first time . More

by edgarv3509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2026 -

Toyota of Rockwall responded

We’re delighted Kasey and our team provided fast, helpful service for your RAV4 and that you enjoyed the waiting area with massage chairs. It’s wonderful to hear your first visit went so smoothly. We look forward to giving your Toyota many more great experiences.

June 05, 2026

The service department is excellent. They have always gotten my car finished during the time they estimated . More

by jeannettedelk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have forgotten his name but he was pleasant and professional.
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Jun 06, 2026 -

Toyota of Rockwall responded

Thank you for entrusting your Toyota RAV4 Hybrid to our service team. We’re happy they’ve consistently met the estimated completion times and appreciate your continued loyalty.

June 05, 2026

Sam was kind, helpful and straight forward. Grateful for him being honest about diagnostic charges. More

by Mattbrusca
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2026 -

Toyota of Rockwall responded

What a relief to hear Sam was straightforward about the diagnostic charges during your Lexus GX 470 service. We appreciate your confidence in his guidance. We look forward to helping you again.

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