"Service for recall"
I was told about the recall during a previous visit - prior to receiving my notice in the mail. Scheduled an appointment to have the recall taken care of. Kyle Rust and Michael Campbell made the exchange of my vehicle and the rental car easy and timely. It took a couple of days to take care of my vehicle -- returned the rental and picked up my vehicle quickly and efficiently. The vehicle runs great. Again, Michael Campbell and Kyle Rust were very professional in handling my issue. Will definitely recommend to friend and family.
Buying a new car is always stressful. They kept the stress to a mininum. I knew what I wanted and they made it happen quickly.
"Customer Service "
As always, this dealership displays the utmost regard for its customers' satisfaction. I have been a customer of Toyota of Rockwall for several years and would add this is certainly not the most convenient dealership available from where I live. I place much regard for integrity, honest dealing and "no pressure" sales. Toyota of Rockwall's sales department has always lived up to those expectations. It has been my experience their service department renders these same qualities. Toyota would do well to use this dealership as the model for all their operations nationwide!