Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,657 Reviews of Toyota of Rockwall - Service Center
Sort by
May 31, 2021
Jackson Toyota is an outstanding dealership. Excellent service, good vehicles, and wonderful attitude. I would highly recommend Toyota, and have done so to all of my friends. service, good vehicles, and wonderful attitude. I would highly recommend Toyota, and have done so to all of my friends. More
by Milly Cundy
Verified CustomerEmployees Worked With
Other Employees :
Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez, Matt Jones
May 29, 2021
Customer service is AWESOME and FAST! I came in due warm air coming from A/C and I thought it might freon. Immediately the technician told me what to do! air coming from A/C and I thought it might freon. Immediately the technician told me what to do! More
by roblsim1963
Employees Worked With
May 28, 2021
Service area clean, comfortable, with large screen tv.. The service technician greeted me quickly. Work was done timely. I like the free carwash.. All the staff was friendly The service technician greeted me quickly. Work was done timely. I like the free carwash.. All the staff was friendly More
by Barb
Employees Worked With
Stephanie Sanchez
May 26, 2021
When I moved to this area 4 years ago I started a relationship with Toyota of Rockwall taking car in every 5 thousand miles. They have kept it running. relationship with Toyota of Rockwall taking car in every 5 thousand miles. They have kept it running. More
by miracles1111
Employees Worked With
May 25, 2021
The service department was clean, efficient, and timely. The car was returned to me clean and promptly. The only drawback was the lack of coffee. The car was returned to me clean and promptly. The only drawback was the lack of coffee. More
by gberwald
Employees Worked With
Justin Hogue
May 25, 2021
Fast service, clean lobby excellent customer service. Justin took care of everything, pretty simple process even put me in a rental at no extra cost Justin took care of everything, pretty simple process even put me in a rental at no extra cost More
by JESUSROMERO
Employees Worked With
Justin Hogue
May 24, 2021
I took my Prius into Rockwall Toyota Service Center on Saturday. A Hybrid System Failure message kept popping up. Turns out it was just a loose wire at the 12v battery. No charge. Sam was great at keepin Saturday. A Hybrid System Failure message kept popping up. Turns out it was just a loose wire at the 12v battery. No charge. Sam was great at keeping me informed. More
by KARENSIED
Employees Worked With
Sam
May 23, 2021
My service advisor, Justin Hogue, is great. I really appreciate the way he takes care of me. The thing that always annoys me is the effort by the dealership to upsell services that are not really neede appreciate the way he takes care of me. The thing that always annoys me is the effort by the dealership to upsell services that are not really needed. It offends my intelligence. More
by jeeping jim
Employees Worked With
Justin Hogue
May 23, 2021
Great experience- great communication- awesome customer service. AND not a long wait! We love this dealership. They are always quick to help and go the extra mile service. AND not a long wait! We love this dealership. They are always quick to help and go the extra mile More
by kagroschke
May 22, 2021
Wonderful dealership! They are worth the drive from Carrollton! Only place I choose to care for my Toyotas! Thank you, Rockwall Toyota! Thank you, Justin! Carrollton! Only place I choose to care for my Toyotas! Thank you, Rockwall Toyota! Thank you, Justin! More
by patSYKES1
Employees Worked With
Justin Hogue
