Toyota of Rockwall - Service Center

Excellent Great Service, Kyle Rust & New Trainee Brett were very kind, courteous, & friendly. They care about us and that our vehicle was in top notch shape. Gr Great Service, Kyle Rust & New Trainee Brett were very kind, courteous, & friendly. They care about us and that our vehicle was in top notch shape. Great work Kyle More

Randy took care of all my needs, and always does Servicing my auto use to be like going to the dentist, I did not like doing it particularly at a dealership. Toyota of Rockwall always exceeds my exp Servicing my auto use to be like going to the dentist, I did not like doing it particularly at a dealership. Toyota of Rockwall always exceeds my expectations. Appointments are easy to make and get. Once I arrive the dealership I am usually met by Randy Scearcy who treats me more like a friend than a customer. He goes over what is going to be accomplished that day with my car, how long it will take and whether I want to wait there or at home. Almost always I wait for the auto...showroom is comfortable, clean, and I can enjoy a great cup of coffee while waiting. The car is almost always finished in less time than planned, Randy goes over the services performed, asks if I have any questions and offers to set up my next appointment or to call my home when the next service is provided. You can not ask for more than that, and I deeply appreciate his continued effort on my behalf. As it stands today, I am a Toyota Rockwall customer for life...My loyalty whether Buying or servicing my Toyota's (have 2) will now and forever lie with Toyota Rockwall and my guy, Randy. He takes exceptional care of my car and me..Am very, very happy with the care I get at my Toyota dealership, Toyota of Rockwall. More

Best service department I have had many vehicles and been at a bunch of dealerships. Kyle and the staff of Rockwall Toyota have always taken care of me. I now have purchase I have had many vehicles and been at a bunch of dealerships. Kyle and the staff of Rockwall Toyota have always taken care of me. I now have purchased two Toyota’s from Rockwall and enjoy the people and the treatment I receive. Corey and Darryl were great on my most recent purchase. Corey was also involved with my first purchase. Two good dudes to work with. Meet and exceeded my expectations. More

Service As always, the service was done great! Bradley helped me get the best deal possible for my service. He ensured I got what was needed. As always, the service was done great! Bradley helped me get the best deal possible for my service. He ensured I got what was needed. More

Good Experience Process was quick and simple. I pulled into the drop off area and was immediately greeted. Told him what I was needing and he had me on my way quick Process was quick and simple. I pulled into the drop off area and was immediately greeted. Told him what I was needing and he had me on my way quickly. The next day I was called and provided an estimate. He was able to email me the estimate. They had to order a part so it took a couple of days. Each day he called me to let me know the status. Picking it up was just as fast. Paid at the cashier and they had my truck waiting. More

Maintenance Service Everyone one was nice. Especially the lady who took care of me. Definitely will be back. Sorry I don’t remember her name. She has short blonde hair. A Everyone one was nice. Especially the lady who took care of me. Definitely will be back. Sorry I don’t remember her name. She has short blonde hair. An older lady very sweet. More

Scheduled Maintenance Friendly people and quick service makes a pleasant experience ! The waiting areas for customers is spacious, comfortable, and they usually have fresh Friendly people and quick service makes a pleasant experience ! The waiting areas for customers is spacious, comfortable, and they usually have freshly baked cookies ready. More

Fast service Got me in and out quick. He was friendly and kept informed on everything about my car that I needed to know. He took good care of me. Got me in and out quick. He was friendly and kept informed on everything about my car that I needed to know. He took good care of me. More

Great service, quick and super nice staff Moved to the local area and it was time for the standard service. Everything from the greeting at arrival to pickup of my tundra was great. They kept Moved to the local area and it was time for the standard service. Everything from the greeting at arrival to pickup of my tundra was great. They kept to the time they said it would take and the wash/vacuum was nice as well. Super nice staff and clean facility. Very pleased! More

Easy and Quick Scheduling the appointment was easy on line and when I arrived, the service bay was not "hidden" like some dealerships. The service work was done quic Scheduling the appointment was easy on line and when I arrived, the service bay was not "hidden" like some dealerships. The service work was done quickly while I waited. More