3,653 Reviews of Toyota of Rockwall - Service Center
Excellent service and Kyle is the best advisor They always do excellent work and Kyle Rust does a fantastic job. I also appreciate a free car wash each time. When you pull in someone always comes o They always do excellent work and Kyle Rust does a fantastic job. I also appreciate a free car wash each time. When you pull in someone always comes out to greet me and then they tell Kyle I’m here More
Excellent Service From my call to schedule the service to driving off the lookout in a freshly washed car, the service was excellent! Thank you for honoring my time and From my call to schedule the service to driving off the lookout in a freshly washed car, the service was excellent! Thank you for honoring my time and having fresh cookies! More
Service appointment The service was excellent, the staff are unfailingly sweet and funny, and they do a great job maintaining my beautiful car. I always enjoy going there The service was excellent, the staff are unfailingly sweet and funny, and they do a great job maintaining my beautiful car. I always enjoy going there. More
80,000 mile service Appointment was quick and was able to reschedule with no problem. Lounge are very nice. Service was quick and reasonably priced. The car wash is al Appointment was quick and was able to reschedule with no problem. Lounge are very nice. Service was quick and reasonably priced. The car wash is always appreciated More
Expectations Met My wife and I have purchased ten new Toyota’s over the past 28 years and have had them serviced exclusively at Toyota dealerships. We believe in the q My wife and I have purchased ten new Toyota’s over the past 28 years and have had them serviced exclusively at Toyota dealerships. We believe in the quality of Toyota and know a thing or two about quality service. Having spent our careers in service to the public we simply will not tolerate inferior service. We also know that Toyota dealerships feel the same way. I had to travel 125 miles round trip in the rain to get the state inspection on a newly purchased Tundra that should have been completed before I took delivery. I was not pleased with that. Upon my arrival I was met by Justin Hogue who was very friendly and accommodating. He took control of the situation in a professional manner,got the job done and had me on my way in twenty minutes. Thanks for asking my opinion. More
oil change WASHER FLUID I HOPE THEY CHANGED THE OIL BECAUSE THEY FORGOT TO FILL WASHER FLUID FOR THE WIND SHIELD --- THE ONLY THING I TOLD THEM TOO DO --- I HOPE THEY CHANGED THE OIL BECAUSE THEY FORGOT TO FILL WASHER FLUID FOR THE WIND SHIELD --- THE ONLY THING I TOLD THEM TOO DO --- More
5000 mile service This is an excellent dealership. I've purchased two Highlanders from them with strick instructions I don't want to plays dealership purchasing games. This is an excellent dealership. I've purchased two Highlanders from them with strick instructions I don't want to plays dealership purchasing games. They have graciously worked with me on that which has made purchasing a new car enjoyable. I've also had both cars serviced by them and have no issues to this point. More
Great service! Kyle was a great help in servicing my vehicle! I would recommend these dealership to all my friends anytime they need service to their vehicle! Kyle was a great help in servicing my vehicle! I would recommend these dealership to all my friends anytime they need service to their vehicle! More
25,000 service Service was completed satisfactorily in an hours wait. Stqff was courteous and helpful. Only complaint is that my Tundra's service maintenance light Service was completed satisfactorily in an hours wait. Stqff was courteous and helpful. Only complaint is that my Tundra's service maintenance light was not reset. More
Diagnostics Great experience with Lance Gandy! I brought my vehicle in for diagnostics. He was friendly, professional and made the entire experience enjoyable. Great experience with Lance Gandy! I brought my vehicle in for diagnostics. He was friendly, professional and made the entire experience enjoyable. I highly recommend the service department at Toyota of Rockwall! More