Toyota of Rockwall - Service Center

Casey’s awesome Great service and turn around. Such nice people and help. Everything was fixed as expected and the waiting area was super comfortable and accommodatin Great service and turn around. Such nice people and help. Everything was fixed as expected and the waiting area was super comfortable and accommodating. So glad to have this experience. More

5000 mile oil change Everything was great. Service was prompt, and we were in and out. They changed oil, rotated tires and did a complete inspection of my truck. Thank y Everything was great. Service was prompt, and we were in and out. They changed oil, rotated tires and did a complete inspection of my truck. Thank you More

Routine oil and tire rotate Always pleasant and accommodating, looks like they may have a bottleneck in the car wash function. I noticed that my truck was out of the service bay Always pleasant and accommodating, looks like they may have a bottleneck in the car wash function. I noticed that my truck was out of the service bay in less than 30 minutes but then waited another 45 minutes to an hour to have it washed and pulled around. Great folks though with a strong customer service focus. More

Phenomenal Great service and customer service. Will refer everyone I know. Have been coming here four or five years. Best dealership in dallas. Knows how to trea Great service and customer service. Will refer everyone I know. Have been coming here four or five years. Best dealership in dallas. Knows how to treat there customers. Feel like family. More

Great Maintenance Experience They were able to add additional maintenance that I wanted outside the standard maintenance I was there for. They are very nice and extremely helpful. They were able to add additional maintenance that I wanted outside the standard maintenance I was there for. They are very nice and extremely helpful. More

10,000 mile service on my 2017 Tundra I brought my Tundra in slightly before my appointment time and was met quickly by Michael Schott. He verified why I was there and informed me that th I brought my Tundra in slightly before my appointment time and was met quickly by Michael Schott. He verified why I was there and informed me that the service time for oil change, tire rotation, multi-point inspection and wash would be about an hour. While I waited, I enjoyed some coffee, visited briefly with Dale Calhoun, and viewed a few new cars and trucks. In about an hour, Michael informed me that my truck was ready. He took me through a review of all that was done including inspection points and then asked if I had any questions. I had no questions and was pleased with the service. I'll be back for the next service interval. It was a good experience. More

Excellent sales and superior service Sales, very professional. Service is second to none. They let you know when service is required. The personnel a very professional. Kyle Rust tells yo Sales, very professional. Service is second to none. They let you know when service is required. The personnel a very professional. Kyle Rust tells you about the type of service is needed and if costs are invited he provides both a detailed costs, plus option. The facility is conducive to a customer waiting, when necessary. More

I am willing to drive 30 min. from home to get service here! This was a service appointment for general maintenance on my RAV4, which I love. I really like having an appointment time on my calendar. The servic This was a service appointment for general maintenance on my RAV4, which I love. I really like having an appointment time on my calendar. The service was done quickly and Rockwall Toyota has a very nice waiting area for customers. I was able to get work done on my laptop and enjoy a fresh cookie while my vehicle was being taken care of. Kyle is the best and has known my family for years. I also love the fact that they wash my car before returning it to me. I have not had this level of service at other area Toyota Service Centers and am more than willing to drive 30 minutes from home in order to have service done at this location -- that's how good they are!! . More

Great Experience! My husband had taken his 2011 Toyota Prius in for service and an estimate on some work it needed. He had it in the back of his mind, that he might jus My husband had taken his 2011 Toyota Prius in for service and an estimate on some work it needed. He had it in the back of his mind, that he might just try to get another car. I took him back to the dealership to pick up his car, and not only did he get another car, it was a brand new Corolla, and I got in on the deal by buying a gorgeous midnight blue Camry, I was not even looking as I was perfectly satisfied with my 2011 Camry, but boy am I happy with the 2018!! Thank you, Ken and Dale for making this car buying experience the best ever!! We are truly two blessed and satisfied customers!!! More

service appointment Waited 3 hours for completion of service, although I did have an appointment. My car was completed and washed. Service rep was polite and helpful. Waited 3 hours for completion of service, although I did have an appointment. My car was completed and washed. Service rep was polite and helpful. More