Toyota of Rockwall - Service Center

Five Thousand Mile Maintenance Good interface. Great customer care. The fellow who helped me was a pleasure to deal with. The time my 2010 Corolla was in the shop went long because Good interface. Great customer care. The fellow who helped me was a pleasure to deal with. The time my 2010 Corolla was in the shop went long because of an alignment problem but I was kept informed and it was no pressure on the recommendations. Free coffee also - I like coffee. I was also offered a cookie by a lady. Was the cost high? Yep. Is quality worth paying for? You bet. More

My experience day in Toyota Rockwall. I went to a Toyota Rockwall dealer for service and maintenance of my Toyota truck tacoma. Mr. Justin received me and gave me a good orientation of the I went to a Toyota Rockwall dealer for service and maintenance of my Toyota truck tacoma. Mr. Justin received me and gave me a good orientation of the maintenance service that my truck needed. He was very helpful and friendly. More

6 month warranty check up I arrived at my scheduled appointment and was met by Justin. He was friendly and helpful and before I knew it my car was ready to go. I arrived at my scheduled appointment and was met by Justin. He was friendly and helpful and before I knew it my car was ready to go. More

Great Service Always ready to service my car at my appointment time. Kyle Rust explains what is being done and what approximate cost. He keeps me updated as to what Always ready to service my car at my appointment time. Kyle Rust explains what is being done and what approximate cost. He keeps me updated as to what is happening to my car. Very helpful. Everyone is friendly and helpful. Waiting area is comfortable. Like idea my car gets washed before I leave. More

Excellent service visit Visited this dealership for service on my RAV4 and Kyle was outstanding. Waiting area was excellent and very conducive to getting some work done whil Visited this dealership for service on my RAV4 and Kyle was outstanding. Waiting area was excellent and very conducive to getting some work done while I waited More

Great Local Service Upfront on repairs needed, and cost associated. Very good on following up with progress reports. Also, would obtain permission before moving forward w Upfront on repairs needed, and cost associated. Very good on following up with progress reports. Also, would obtain permission before moving forward with additional repairs. More

Fast expert help This is one of the nicest dealerships I have ever been in. Even nicer than the Cadillac dealership, which is what my other car is. Carl was very fri This is one of the nicest dealerships I have ever been in. Even nicer than the Cadillac dealership, which is what my other car is. Carl was very friendly and helpful, and got me in and out of there in record time. More

First service on Toyota Tundra Everyone was very friendly, the drop-off process was quick. Service department was able to complete the first recommended service and a recall update Everyone was very friendly, the drop-off process was quick. Service department was able to complete the first recommended service and a recall update in an acceptable amount of time. I was able to enjoy the complimentary coffee bar and cookies while I waited. Kyle has already scheduled my next appointment for me so there is nothing left for me to do other than show up. More

Dishonest sales and incorrect inspections I received two years of free oil changes when I purchased my vehicle here. My blonde hair must make me look pretty stupid because every time I come ge I received two years of free oil changes when I purchased my vehicle here. My blonde hair must make me look pretty stupid because every time I come get my oil changed I get the very serious sales pitch about how I need a $650 front and rear brake job for my safety. Then the guy swears up and down they patched my tire (free of charge!) once I reminded him of my request. The tire was never patched, and my husband changed my brakes for $57 in parts. Rear brakes were still brand new. Two stars for the fact that my oil changes are free. More

Scheduled Maintenance for my Lexus 400H I have taken my Lexus 400H to Toyota of Rockwall since they opened. This shop is much closer for me than the Lexus dealership in Dallas and the servi I have taken my Lexus 400H to Toyota of Rockwall since they opened. This shop is much closer for me than the Lexus dealership in Dallas and the service I have received has been wonderful over the years. The one time i took my car to a stand alone oil change place they messed up the under carriage and stripped the oil tank plug. Toyota of Rockwall has done major and minor maintenance for my Lexus and has always been fair priced and not pushy trying to up sale extras. Thank you! More