Toyota of Rockwall - Service Center

Great service Fast and friendly. Came in for maintenance and was out of there in about an hour. And they washed my car which was great!! Completely satisfied. Fast and friendly. Came in for maintenance and was out of there in about an hour. And they washed my car which was great!! Completely satisfied. More

Maintenance Excellent service from the time I drove up to the time I left. I always take my car in for its scheduled maintenance. Thanks Toyota of Rockwall!! Excellent service from the time I drove up to the time I left. I always take my car in for its scheduled maintenance. Thanks Toyota of Rockwall!! More

Phenomenal Customer service here at Toyota of Rockwall is amazing. Service advisors truly do care about their customers as well as finding a timely fix for thei Customer service here at Toyota of Rockwall is amazing. Service advisors truly do care about their customers as well as finding a timely fix for their car problems. More

Very friendly, professional service. 10000 mile check up on new 2018 Highlander They were ready when I arrived. Friendly greeting. Work was completed without delay. Complete explaina 10000 mile check up on new 2018 Highlander They were ready when I arrived. Friendly greeting. Work was completed without delay. Complete explaination of work accomplished. More

Got the job done. Kind and friendly customer service. I highly recommend this Dealership for their overall customer service as well as commitment to Green Energy Certif Kind and friendly customer service. I highly recommend this Dealership for their overall customer service as well as commitment to Green Energy Certification. This visit would have rated a 5 except I needed to return to have them clean up a couple things which needed done. However the clean up was done promptly. More

Excellent Service Tech —Kyle Rust In 2010 I purchased a new Avalon. In November 2013 I had a problem with my door locks. I was assured they had fixed the problem by cleaning the batt In 2010 I purchased a new Avalon. In November 2013 I had a problem with my door locks. I was assured they had fixed the problem by cleaning the battery post. The next day I had the same problem . I took it back in and they assured me it was a problem With dirty battery post. They cleaned the post and within a day the problem occurred again. I took it back in again and they replaced a part. My bill was $1292.10, Invoice # TOCS135332.. In February 2014 I had a problem relating to the starter. This time they had my car for over a week. They had to remove the dash. As I was driving home my radio started going off and on. Also, the A/C vent on the drivers side was jammed and would not open or close. I live about 35 miles from the dealership. I took it back and they said the radios was something I had done, which was not true. They also said the vent could not be fixed. Invoice. #TOCS143550 I have a Trunda and an Avalon. Based upon the above events I have told a countless number of my clients and friends about my above experience. On my most recent visit, which was last week, my Service advisor was Kyle Rust. I was very pleased with his atttitued and expertise. He performed above and beyond what I expected. Last week I took my Trunda in for service. I had been considering trading cars because my Avalon had 130K miles. I certainly did not intend to buy another car from the dealership; however, based upon what I say with Mr Rust I decided to buy a used Avalon. More

Great customer service My service advisor, lance , listened to the problem on my truck . Did an excellent job at think ahead of the problem and recommended preventative meas My service advisor, lance , listened to the problem on my truck . Did an excellent job at think ahead of the problem and recommended preventative measures for inthe future visits . More

20k mile service Made an appointment Friday morning for my 20k mile service. Pleased to learn it was still covered under Toyota care. David was helpful in explaining a Made an appointment Friday morning for my 20k mile service. Pleased to learn it was still covered under Toyota care. David was helpful in explaining all that entails. Great service! Great attitude! Will most definitely return! Thank you David! More

Dealership is a Class Act. I have purchased two vehicles from Rockwall Toyota. What brings me back is the overall commitment to there customers. David Robertson has been my serv I have purchased two vehicles from Rockwall Toyota. What brings me back is the overall commitment to there customers. David Robertson has been my service rep. since 2015. He has accommodated my service request to the best of his ability and as circumstances allow. David is my go to guy. To all at Toyota of Rockwall, Keep up the Good Work! More

Oil change Service I always have a great experience there and Kyle Rust is definitely an asset to your service department. I try to refer friends and family to Toyota o I always have a great experience there and Kyle Rust is definitely an asset to your service department. I try to refer friends and family to Toyota of Rockwall! More