Toyota of Rockwall - Service Center

Service on my Hilghlander This is the first comprehensive service performed on my new Highlander. As I expected, it is in perfect condition. The appointment was on time, done q This is the first comprehensive service performed on my new Highlander. As I expected, it is in perfect condition. The appointment was on time, done quickly by excellent people. My advisor Kyle wasvery nice! More

Wonderful and Justin is very helpful. Always very helpful and honest, never try’s to over sell on anything you don’t need. I tell all my family and friends to come to Toyota. Seriously my Always very helpful and honest, never try’s to over sell on anything you don’t need. I tell all my family and friends to come to Toyota. Seriously my husband owns a dodge and he even gets his truck serviced here. More

5,000 mile checkup. This visit was for the 5,000-mile checkup, I need to know how long it would take, to help me schedule my day. I was told it would take 1 1/2 hours, wh This visit was for the 5,000-mile checkup, I need to know how long it would take, to help me schedule my day. I was told it would take 1 1/2 hours, which included the car wash, they hit their time estimate perfectly, and got me on my way. Casey Little was a pleasure to deal with. Very pleased!! More

Light Upgrade I had my taillights updated and the tech installed them perfectly and I loved the outcome! The service advisor was great and I knew my car was in good I had my taillights updated and the tech installed them perfectly and I loved the outcome! The service advisor was great and I knew my car was in good hands. More

Great service! We had an appointment, and Justin took care of it! The facility looked nice and I love how there's coffee (delicious by the way). He called to tell We had an appointment, and Justin took care of it! The facility looked nice and I love how there's coffee (delicious by the way). He called to tell us it was done and that our filter was yellow but could be changed later down the road, so I liked the clear communication. The only reason I gave it 4 stars is because we were told they would do a complimentary vacuum service but it wasn't vacuumed. Other than that, everything was great! More

AC hose repair The service center is great. However when I purchased the extended warranty in finance I asked for a brochure to review the warranty. The finance age The service center is great. However when I purchased the extended warranty in finance I asked for a brochure to review the warranty. The finance agent told me that he didn't have one but not to worry it covers everything. Evidently it doesn't cover everything because it cost me $582. I am not happy about being misled. Everything is a very strong word. More

Service visit It was very easy to schedule the 5,000 mile service online. Upon arrival I was immediately greeted and the needed service was completed in a timely m It was very easy to schedule the 5,000 mile service online. Upon arrival I was immediately greeted and the needed service was completed in a timely manner. More

Great service I live 150 miles away but chose Toyota of Rockwall instead of local because of the excellent service they go above and beyond. Quick and efficient I live 150 miles away but chose Toyota of Rockwall instead of local because of the excellent service they go above and beyond. Quick and efficient More

Tacoma Troubles Best service team in North Texas! Very helpful service advisors and quality work done by technicians. Get you in and out very quickly. Will keep bring Best service team in North Texas! Very helpful service advisors and quality work done by technicians. Get you in and out very quickly. Will keep bringing vehicles for maintenance at this service center. More

Improve Washes Everything is great; however washes need to be better quality. I was told when I bought the truck they were used to keep clients happy and coming back Everything is great; however washes need to be better quality. I was told when I bought the truck they were used to keep clients happy and coming back to service. I don’t expect a detail just a better job in and out. - only complaint. Everything else is great More